Discussion How has been your Web Browsing experience with Airtel Xstream Fiber?

[TheCapedCrusader]

Do you also see high pings on Airtel? Idk what's the problem with Airtel here it's always 7-10 ms only while in other cities like Hyd they do 2ms

Yeah, I am also getting 7-12ms pings, rarely it's 6ms. I feel it's due high users or their speedtest server issue. Most of the areas airtel fiber boxes are full and extra boxes are installed in my location. When using google M-Lab speedtest in google getting 3ms pings

 

[RummaanKhan]

Yeah, I am also getting 7-12ms pings, rarely it's 6ms. I feel it's due high users or their speedtest server issue. Most of the areas airtel fiber boxes are full and extra boxes are installed in my location. When using google M-Lab speedtest in google getting 3ms pings

No it's not the server issues. Even to their gateway I see 7-10 ms only very high skill issues from Airtel in Chennai for both fiber and mobile network. It's just sh#t

 

[TheCapedCrusader]

No it's not the server issues. Even to their gateway I see 7-10 ms only very high skill issues from Airtel in Chennai for both fiber and mobile network. It's just sh#t

A few months ago, I made a final attempt by again raising a pgportal complaint to correct the 4G antenna alignment at my location to fix the overlapping issues. They adjusted the nearest site, making it point towards my house, but they didn't change the other site, leaving it in the same overlapping direction. Now, indoors, the overlapping issues are somewhat okay, and the FDD bands are stable. However, if I go outside the house or near the door, the nodes start changing.

I spoke with the drive test guy who takes the signal readings and works for ericsson through another contract company. He was the same person who visited my place 4 years ago. He mentioned that, previously, there were dedicated drive test agents for each region—Chennai North, East, South, and West. But now, most of them left and he is the only person managing the East, west and South regions. Even for tower maintenance, the drive test guy said that one person is now responsible for maintaining 150 towers. In broadband also, the field staffs seems reduced, causing delays in fixing broadband complaints.

 

[RummaanKhan]

A few months ago, I made a final attempt by again raising a pgportal complaint to correct the 4G antenna alignment at my location to fix the overlapping issues. They adjusted the nearest site, making it point towards my house, but they didn't change the other site, leaving it in the same overlapping direction. Now, indoors, the overlapping issues are somewhat okay, and the FDD bands are stable. However, if I go outside the house or near the door, the nodes start changing.

I spoke with the drive test guy who takes the signal readings and works for ericsson through another contract company. He was the same person who visited my place 4 years ago. He mentioned that, previously, there were dedicated drive test agents for each region—Chennai North, East, South, and West. But now, most of them left and he is the only person managing the East, west and South regions. Even for tower maintenance, the drive test guy said that one person is now responsible for maintaining 150 towers. In broadband also, the field staffs seems reduced, causing delays in fixing broadband complaints.

Bruh that's very depressing to hear. I see that's the reason for downfall in Airtel's quality. They still couldn't identify that Uplink modulation has been 16QAM in LTE since 2022 now. Did you try complaining about the uplink modulation issue throughout chennai?

 

[RummaanKhan]

Chennai North is totally being neglected by airtel nowadays. B40 swap also happened last month only here and some 6-7 sectors sites have dual/triple eNB and due to that reason FDD-TDD doesn't work properly on most sites

 

[RummaanKhan]

See the FDD-TDD CA issue here B3,1 eNB range is 5xx, B40 6xx and B8 7xx.

 

[TheCapedCrusader]

Bruh that's very depressing to hear. I see that's the reason for downfall in Airtel's quality. They still couldn't identify that Uplink modulation has been 16QAM in LTE since 2022 now. Did you try complaining about the uplink modulation issue throughout chennai?

Since I don't have root not able to use NSG. For this antenna correction itself these guys cried a lot and that also done half baked. It seems they don't care about optimization even if we complain with proper evidence. In the drive test if they see 10-20mbps speed they will argue that there is no issues. It seems the benchmark is set very low in airtel and they are looking to squeeze as much as possible using low resources.

And even after showing live speed fluctuations with eNB changing the rigger who corrected the nearest site antenna direction told "I cannot change the other site antenna alignment it will lead to 100s of GBs traffic drop".

 

[RummaanKhan]

Since I don't have root not able to use NSG. For this antenna correction itself these guys cried a lot and that also done half baked. It seems they don't care about optimization even if we complain with proper evidence. In the drive test if they see 10-20mbps speed they will argue that there is no issues. It seems the benchmark is set very low in airtel and they are looking to squeeze as much as possible using low resources.

And even after showing live speed fluctuations with eNB changing the rigger who corrected the nearest site antenna direction told "I cannot change the other site antenna alignment it will lead to 100s of GBs traffic drop".

What uplink are you getting on B3? Here It's 12Mbps max for 20MHz block in the mrng

 

[RummaanKhan]

"I cannot change the other site antenna alignment it will lead to 100s of GBs traffic drop"

Lol that's the level of knowledge these Airtel guys have. When I raised a complaint for 16QAM uplink back in 2023 they tried hard to convince me it's not an issue and 64QAM works only in the best signal. I had to close the complaint cuz they weren't ready to understand and fix it.

 

[TheCapedCrusader]

See the FDD-TDD CA issue here B3,1 eNB range is 5xx, B40 6xx and B8 7xx.

For me it's dual eNB, 60xxx for B1,3 and 70xxx for B8,40. And B40 is under powered too much in such a way that standing under site only gives good rsrp in B40. It seems they want everyone to be latched in B3. And after B40 swap, it's aggregating -120dB rsrp b40 with B3 from same and multiple sites. Instead of this sh#t, they can revert back to B1+3.

And one more thing, itseems Jio is working on to increase n78 transmit power allover country with new relaxed EMF norms. When I sent port out request the cc executive called and told that we are working to increase 5G signal frequency allover India so please wait for sometime.