A few months ago, I made a final attempt by again raising a pgportal complaint to correct the 4G antenna alignment at my location to fix the overlapping issues. They adjusted the nearest site, making it point towards my house, but they didn't change the other site, leaving it in the same overlapping direction. Now, indoors, the overlapping issues are somewhat okay, and the FDD bands are stable. However, if I go outside the house or near the door, the nodes start changing.
I spoke with the drive test guy who takes the signal readings and works for ericsson through another contract company. He was the same person who visited my place 4 years ago. He mentioned that, previously, there were dedicated drive test agents for each region—Chennai North, East, South, and West. But now, most of them left and he is the only person managing the East, west and South regions. Even for tower maintenance, the drive test guy said that one person is now responsible for maintaining 150 towers. In broadband also, the field staffs seems reduced, causing delays in fixing broadband complaints.
