Seeking Help Getting Wrong sms from Jio

[Optimus_Prime]

From past few days I am receiving the sms from jio regarding I ordered a jio Sim with number and order ID. Today I received a sms that The number will be activated by 6 AM today.

But I have not applied for any jio sim and the said number is not belonged to me.

I think , during application of Porting out , someone(maybe Jio Representative or the Owner himself) put mistakenly wrong number(here my number) as his alternate contact number.

Now
1. What consequences I may face regarding this.
2. How to rectify this issue.

I know lot of telecom expert is here please anyone put some light on it.

 

[00anonymous00]

Call Jio CC they will help you regarding this

 

[Siddarth27]

It requires OTP during Port request for alternate mobile number verification but how someone has attached your number without OTP verification?

During Port out they ask alternate mobile number to send updates of Port request & to send verification code to activate the SIM after port out.

AFAIK you'll not face any consequences except receiving some messages, you can also report the issue by contacting Jio customer care.

 

[Shark]

I clicked on track order and they sent OTP to a number. If you receive any OTP, don't think about it.

 

[Shark]

I clicked on track order and they sent OTP to a number. If you receive any OTP, don't think about it.

And bro, you should remove order I'd and number from post. Who knows, due to Jio's mistake, someone else getting unnecessary OTPs and calls.

 

[Optimus_Prime]

I clicked on track order and they sent OTP to a number. If you receive any OTP, don't think about it.

I have not received any otp

 

[Bapun]

@Optimus_Prime bro, kindly hide the mobile number and order ID from the first post. We do not allow sharing of personal information on public threads even if the details don't belong to you.

 

[sudhakar35gm]

Send an email to [email protected]

 

[sumitroy]

@Optimus_Prime bro did you do anything about it?

Today I received this message from Jio . I did not order any Jio number.

 

[Digital Mastermind]

@Optimus_Prime bro did you do anything about it?

Today I received this message from Jio . I did not order any Jio number.

Someone may have given your contact number as the alternative number.

Suggest you go to the local jio store and sort it out there as calling or emailing CC won't do much.