Today I went to JIO STORE to get a NEW SIM CARD for my Jio phone which was purchased few months earlier.
The people working there demanded to pay Rs 250/- for the sim card.They told me that the payment of Rs 250/- was the mandatory minimum to get a new sim card.
I explained them that I bought JIO phone because of the Rs 49/- per month plan and it is unreasonable to demand Rs 250/- for a new sim when the monthly recharge is only Rs 49/-.
I told them that I called jio customer care where I was advised that a sum of Rs 49/- which was monthly recharge price was enough to get a new sim ,but the jio store workers replied that the customer care people don't know about these things and it is company's policy to collect Rs 250/- to give and activate a new sim card.
Friends is it true that we have to recharge with minimum 250 to get new jio sim ?