No increase in railway passenger
fares
* A mobile application to address
complaints of people
* 'Operation 5 minutes' to ensure
that a passenger travelling
unreserved can purchase a ticket
within 5 minutes
* SMS alert services for passengers
to inform them about arrival and
departure of trains
* Modern facilities for disabled
citizens, senior citizens, patients
through IRCTC
* 24 to 26 coaches in certain
identified trains, more general class
coaches, ladders to be replaced
* In 400 stations Wi-Fi facility will
be provided
* All India 24 X 7 helpline 138 from
March 1; Toll free No.182 - for
security complaints
* Introduction of integrated
ticketing will be done, a defence
travel system has been developed to
make travel easier
* Replacement of 17,000 more toilets
with bio-toilets to be undertaken
this year
* Surveillance cameras on select
mainline and ladies compartments
to be installed
* Cleanliness in railways highest
priority under 'Swachh Rail Swachh
Bharat'
* Travel between Delhi-Mumbai and
Delhi-Kolkata to be an overnight
journey
* ISRO to be involved, 3,438 level
crossings to be eliminated
* Paperless ticketing, hand-held
device for TTEs to be introduced
* All newly-manufactured coaches to
be braille-enabled
* Online booking for wheel chairs to
be enabled
* The facility of self-operated lockers
would also gradually be made
available at stations
* Collaboration with NIFT and NID
for better bed rolls, inner coach
designs
* Rs 120 crore provided for lifts and
escalators to facilitate movement of
passengers and goods
* To expand water vending machines
to most railway stations to ensure
availability of clean drinking water at
very low cost to people
* Middle bay of coaches will be
reserved for women and senior
citizens for reasons of safety
* TTEs would be instructed to help
senior citizens, pregnant women and
differently-abled people in obtaining
lower berths
* Toilets at stations need
improvement; 650 additional toilets
to be created in addition to 120 last
year
* New department to keep stations
clean