Seeking Help Anyone using JioFiber 398 plan? If so, then please inform whether it is possible to downgrade the plan to 198 from MyJio/CC

[Debjit Pal]

I want a new 10 Mbps connection without any STB (OTT/channel benefits) for my indoor CCTV which used to cost Rs. 198 monthly at launch (backup plan) but is discontinued. Only 398 (198 + 200 OTT add-on) is available for new booking. So I thought if it is possible to book new connection of Rs. 398 and downgrade to Rs. 198 afterwards. If anyone is using Rs. 398 plan please check and inform, it would be of much help. Thank you

 

[Debjit Pal]

Can the 398 plan be downgraded to 198 now? (The 198 plan is not available for new booking)

 

[Bapun]

Can the 398 plan be downgraded to 198 now? (The 198 plan is not available for new booking)

Unfortunately, new connections 398 (backup plan) can not be downgraded to 198 plan. You'll have to pay 398 minimum to avail JioFiber.

I would suggest you to take normal 399 internet-only plan because it will not have STB attached and higher speed 30 Mbps.

In Airtel Fiber it is possible to detach DTH from the Stand-by plan due to their system loopholes. The same process is not applicable on JioFiber.