greylala91
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- 23 Dec 2015
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if tv is switching on and off, then its not a battery issue. Remote got disconnected from Fire TV Stick and causing the issue. Install fire tv stick remote app on phone and go to settings --> Remotes --> Remove fire tv app from the list and add again.My Fire Tv stick 4K remote stopped working. It is paired with my Philips TV. Batteries are ok. Only power button is working and I could switch on my tv. After loading fire stick home page, I am not able use the remote as no navigation keys are working
What could be the reason?