Seeking Help Airtel Xtream Fiber 40mbps to 10mbps downgrade possible?

[Susovan2003]

Is it possible to downgrade Airtel Airtel Xtream Fiber 40mbps connection to 10mbps connection?

 

[TechXpert]

If 10 mbps plan available at your location then definitely you can.

10 mbps plan is not available at all cities

 

[Susovan2003]

I checked at app but there is no 10mbps plan showing,

When contacted the agent they told me that only postpaid connection 10mbps available!

 

[TechXpert]

I checked at app but there is no 10mbps plan showing,

When contacted the agent they told me that only postpaid connection 10mbps available!

Yes i think its airtel black plan.
which is postpaid service.

 

[Susovan2003]

Yes! So is there any other option to downgrade in prepaid connection?

 

[TechXpert]

Yes! So is there any other option to downgrade in prepaid connection?

If that pack is not available for prepaid users then how can you downgrade?