Under the restructuring, Airtel will decouple DTH from the converged entertainment category and create two separate categories—connected homes, which will include Broadband and Converged Entertainment, and DTH.
While Connected Homes will focus on driving rapid growth and competitiveness, DTH will focus on driving world-class efficiencies and competitiveness.
Additionally, Airtel will separate Customer Experience into a standalone function under the restructuring. Shivan Bhargava will be appointed as the director of customer experience and will lead this function.
Airtel to split DTH and entertainment under restructuring plan, create customer experience as standalone function