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Seeking Help Need Help in Airtel Black Internet + IPTV Plan Unbundling

Susovan2003
I would like to bring to your notice a serious issue I am facing with my Airtel Black connection. I had clearly requested to retain only the 10 Mbps broadband internet plan and permanently discontinue the IPTV/DTH services.

Here is a summary of the situation:

🔹 Advance Payment Made: ₹1,492
🔹 Plan Active: 198 Bundle Plan 10 Mbps_PKGTEL_3804
🔹 Bill Cycle: 30 May 2025 – 16 June 2025
🔹 Billing Mode: Ebill
🔹 First bill to be generated – No dues as per the system
🔹 Issue Faced: DTH box suspended and wallet shows ₹0, even though I’m only using the broadband plan.

Despite making an advance payment and not using the DTH service, I am confused why:
  1. My DTH box was suspended.
  2. My wallet balance shows zero, even when no IPTV service is in use.
  3. There is no clear confirmation from Airtel whether the DTH service has been deactivated.
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Good News JioStar channels now opening in native mode in JioTV+ instead of redirecting to JioHotstar

P
And Jio also provides better channel service than Airtel, just like Star and Zee also have HD channels along with SD channels, if in future we get Sony channels as well then it will be a good thing in comparison to Airtel which only provides HD and some SD channels
Ashok Varma said:
Very good video @AftabIN, Brighter and better PQ than Airtel iptv/dth in SD channels.
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Good News JioStar channels now opening in native mode in JioTV+ instead of redirecting to JioHotstar

A
Ashok Varma said:
Very good video @AftabIN, Brighter and better PQ than Airtel iptv/dth in SD channels.
Click to expand...
Yes channels PQ is really good, SD channels itself are brighter and has enough clarity. HD is even more good. If you have good TV then the results are even more good. It is noticeable even in the average tv like mine
Click to expand...

Good News JioStar channels now opening in native mode in JioTV+ instead of redirecting to JioHotstar

A
Ashish_91 said:
Yes things are different major share holder are with jio not with star bro so we never know plus i already said during live telecast we have to switch to hotstar just like during live telecast on sports 18
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Now the distribution is taken care by Star team, so can't expect positive results bro
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