In general, a support portal can manage multiple products and be managed centrally in a single help desk deployment. This means that you can offer different content and branding for each support portal.
Using the same support tools and team members across multiple portals while maintaining complete control over workflow, branding, and content is a huge benefit for many organizations that want a scalable help desk.
Using the same support tools and team members across multiple portals while maintaining complete control over workflow, branding, and content is a huge benefit for many organizations that want a scalable help desk.
