VOOT app is asking for login in JIO Fiber

[Prashanth dev]

Voot Select app Added on JioFiber Stb

Hi Spandan,
VOOT content was working correctly till yesterday. But from Yesterday afternoon it i asking for login? Are you facing same issue?

 

[Prashanth dev]

Hi All,
I am a JIO Fiber user. VOOT content was able to access till yesterday.But from yesterday when i open the app all the contects are asking for Login. Their service is really poor. they did not help me anything.
I cleared data/cache of VOOT app,unistalled , rebooted STB, installed VOOT , rebooted STB and tried accessing the app. But still asking me to login.
Can anyone pls help me on this

 

[SPANDAN]

Its Working Fine for me... i have Gold plan..

 

[Prashanth dev]

Even mine is gold plan. From yesterday i am facing this issuur

 

[Aayush Aggarwal]

It happens when your plan got expires and you make a fresh recharge.

 

[Prashanth dev]

It is resolved now. Plan is active till OCT 5th 2020.. I raised a complaint to JIO FIBER care. they took 2 days to resolve it

 

[Shrini]

How did u raise the complaint to jio fiber?