Seeking Help Urgent Amazon Help Please Please

[Pallab501]

I've ordered Amazon Echo Dot smart bulb combo for 2.3k but after placing order 2 items showing in my order page with 2 different order ID. Now if I cancel the smart bulb will Amazon also cancel my Echo Dot order as well or they will refund the smart bulb price to my account?
https://i.ibb.co/SmX2TQX/Screenshot-20201029-104604.png
https://i.ibb.co/thTBy4c/Screenshot-20201029-104631.png
https://i.ibb.co/TTg0gp8/Screenshot-20201029-104652.png

 

[Puns2019]

I've ordered Amazon Echo Dot smart bulb combo for 2.3k but after placing order 2 items showing in my order page with 2 different order ID. Now if I cancel the smart bulb will Amazon also cancel my Echo Dot order as well or they will refund the smart bulb price to my account?
https://i.ibb.co/SmX2TQX/Screenshot-20201029-104604.png
https://i.ibb.co/thTBy4c/Screenshot-20201029-104631.png
https://i.ibb.co/TTg0gp8/Screenshot-20201029-104652.png

Hi
It wont happen like that. Since the Order id is different, u can cancel Smart bulb and amazon will refund you Rs 707.11 to the payment mode which was used at the time of ordering
just go to the particular order /item under My Orders and cancel it. there wont be any issues

 

[Pallab501]

Hi
It wont happen like that. Since the Order id is different, u can cancel Smart bulb and amazon will refund you Rs 707.11 to the payment mode which was used at the time of ordering
just go to the particular order /item under My Orders and cancel it. there wont be any issues

Thanks bro are you sure I'll get 707 refund? I will cancel the Smart bulb immediately.

 

[Puns2019]

Thanks bro are you sure I'll get 707 refund? I will cancel the Smart bulb immediately.

ya bro before you confirm on cancellation, please see below it will show the refund amount you will get

 

[Pallab501]

ya bro before you confirm on cancellation, please see below it will show the refund amount you will get

Are you sure they won't cancel my Echo Dot as well?

 

[Puns2019]

Are you sure they won't cancel my Echo Dot as well?

they wont..as i said order id is different..
you are selecting only bulb for cancellation by goin to particular order
why do you think they will cancel for which you have not even requested ?

as i said check the refund amount..it should show only Rs.707 or whatever bulb cost..then it mean its cancellaing only bulb

 

[Pallab501]

Bro Amazon is very smart when I'm going to cancel the item there's only 1 combo item showing. No I can't cancel only smart bulb.

 

[Optimus_Prime]

its not like that.
echo dot price is 2249 and the light is ₹50 total 2299 what is you paid.
just cancel the whole order and freshly order echo dot only at ₹2249

and the break up bill you are showing just for amazon showing purpose... you can get that bulb ₹50