(Update: Solution inside) JioFiber fixed voice number not working

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Bapun

Bapun

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My JioFiber fixed voice number is not working from past some days. MyJio app's diagnosis tool self-diagnosed it and notified me to reboot the ONT. I did that by clicking on the 'Reboot now' button but that didn't fixed that. 🤷‍

I can not login to JioJoin app either. 😐

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Solution
Bapun
Bapun said:
My JioFiber fixed voice number is not working from past some days. MyJio app's diagnosis tool self-diagnosed it and notified me to reboot the ONT. I did that by clicking on the 'Reboot now' button but that didn't fixed that. 🤷‍

I can not login to JioJoin app either. 😐
Click to expand...
Update:
Custom DNS was the culprit. After I switched back to Jio default DNS, I could proceed with JioJoin app registration and the issue was fixed.

Only with Jio default DNS, JioJoin app seem to be working. If I switch back to Cloudflare DNS, JioJoin app status becomes offline. Also, on the app self-help, it shows that it checks the DNS resolution, with Jio DNS it shows PASS whereas with custom DNS it shows FAIL.

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