TRAI to improve service quality for 3G voice calls


12 Jan 2012
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TRAI to improve service quality for 3G voice calls

The Telecom Regulatory Authority of India (TRAI) has announced measures to improve quality of 3G mobile services in the country. The regulatory body in its Standards of Quality of Service of Cellular Mobile Telephone Service (Amendment) Regulations, 2012, specifies quality of service standards for the 3G / UMTS networks covering voice calls.

The body further says the new regulations have amended the current quality of service parameters for cellular mobile telephone service relating to network quality, prescribed through the Standards of Quality of Services of Basic Telephone Service (wireline) and Cellular Mobile Telephone Service Regulations, 2009, dated March 20th, 2009.

The TRAI in its official statement says after reviewing the requirements of the Quality of Services of the 3G networks, it has decided as far as the voice services by 3G networks were concerned, the current network related parameters were sufficient, except that the nomenclature for some of the terms used in the existing regulations and the measurement methodologies would be different. TRAI has, accordingly, issued the amendments to the regulations.

The telecom regulator has time and again come up with measures to improve services provided to the customers. It recently made it mandatory for telecom operators to offer at least one tariff plan that is based on per second pulse rate. The body also announced a cap on the amount charged for calls and SMSes meant for participating in contests and games.

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