Symantec Brings New Managed Service Provider Strategy for Partners


5 Aug 2011
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Symantec unveiled its Managed Service Provider (MSP) strategy, designed to make it easier and more cost effective for partners to deliver Symantec's market leading backup and security solutions as managed services.

Through new and expanded integration with leading remote monitoring and management (RMM) platforms and new cloud-based offerings, Symantec is helping partners more effectively deliver and manage multiple products and services while minimizing added overhead costs. Symantec’s MSP strategy also includes the ExSP Licensing Program, a pay-as-you go subscription licensing model designed for service providers.

“Symantec is committed to providing our partners with programs designed to help them grow their business. With this announcement, we are empowering them to offer Symantec’s trusted solutions though flexible deployment options,” said Ajay Goel, managing director (India & SAARC), Symantec. “Our partners now can offer differentiated services to their customers, giving them the flexibility of choice.”

RMM Integration

Symantec Backup Exec 2010, Backup Exec 2010 for Windows Small Business Server, Symantec Endpoint Protection 12.1, and Endpoint Protection 12.1 Small Business Edition integrate with leading RMM platforms, including Level Platforms, Kaseya, LabTech, Storage Online and N-able. This integration allows Symantec partners to more easily deploy, monitor, and manage their customer’s backup and security solutions to reduce costs and deliver improved service to their customers.

Innovation in Cloud Security and Backup

Symantec Backup Exec 2010 now delivers new private cloud services to enable partner to backup and manage multiple customers through a single, secure Backup Exec console and provide integrated off-site protection through any partner infrastructure. Backup Exec private cloud services are free to customers and partners on maintenance today and are easily customisable so that it can be leveraged with or without RMM platform integration.

In addition, Symantec partners can leverage and tie Symantec cloud-based security products into their existing MSP offerings. Symantec Endpoint is quick to set-up and can be managed through a single console hosted in the cloud by Symantec. For many smaller IT environments this is an optimal solution as it doesn’t require any added hardware investment and both partners and customers can benefit from Symantec’s subscription-based licensing model.

source : channel world
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