rahul1117kumar
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The Galaxy Note 7 is gone, but the aftermaths of the three months long fiasco continue to haunt Samsung. After the Galaxy Note 7 incident, there were multiple cases that reported that the Galaxy S7 edge smartphones were also catching fire. Now, the company has issued an official statement on “the quality and safety of the Galaxy S7 family.”
The statement reads, “Samsung stands behind the quality and safety of the Galaxy S7 family. There have been no confirmed cases of internal battery failures with these devices among the more than 10 million devices being used by consumers in the United States; however, we have confirmed a number of instances caused by severe external damage. Until Samsung is able to obtain and examine any device, it is impossible to determine the true cause of any incident.”
With the statement, Samsung hopes to retain its Galaxy S7 customers after the massive outrage over its Galaxy Note 7 debacle. It perhaps also aims to remind customers that the Galaxy S7 series is among the best premium smartphones in the market right now. In fact, the company has offered the Galaxy S7 and Galaxy S7 Edge as replacement to customers who owned the Galaxy Note 7. And reportedly, 90 percent of customers returning the Note 7 chose to replace it for free with the S7 edge.
Samsung has had a year full of ups and down. The high point being the sale of Galaxy S7 and Galaxy S7 edge devices reaching peak and the low point, without a doubt, being the Galaxy Note 7 battery issues. The Galaxy Note 7 issue started users complaining about their devices catching fire and explosions in some cases. This eventually led to recall of the sold units. The device was later replaced by ‘Safe units’. But, it turns out that the ‘safe’ units did no good either. Eventually, Samsung was forced to shut the production of the smartphone and discontinue its sales. In order to compensate its customers, Samsung has given its users the choice to either buy any other smartphone from its portfolio or get a full refund.
For India, the company never launched the smartphone. Though, it offered a scheme wherein customers could get units imported from abroad exchanged or refunded. Samsung recently confirmed that not a single incident with regard to Galaxy Note 7 catching fire was reported from India as not even a single unit of the device was sold in the country.
Despite a catastrophic stint with the Galaxy Note 7, Samsung has set its sights on its next generation Galaxy S8 series, which is rumored to launch as late as March next year.
From what we know so far, the Galaxy S8 will might launch in two sizes- 5.5-inches and 6.2-inches. The larger variant, seemingly higher-priced, will feature a new bezel-less screen. The Galaxy S8 smartphone will come with an ultra HD display and come powered by Qualcomm’s Snapdragon 830 SoC paired with 6GB of RAM while the premium variant could be powered by Samsung’s Exynos 8895 SoC paired with up to 8GB RAM.
There are rumors that the smartphone will feature a dual-camera module in its premium variant, which is likely to be engineered by SEMCO. With a pair of 16-megapixel rear cameras and an 8-megapixel selfie shooter, the Galaxy S8 Plus could further pack a 4,200mAh battery, feature an iris scanner, wireless and rapid charging, and built-in mini projector. The Galaxy S8 is also expected to come with S-Pen support and bring Apple’s Siri-like Viv AI digital assistant.
http://www.bgr.in/news/samsung-says...-no-cases-of-battery-failures-reported-in-us/
The statement reads, “Samsung stands behind the quality and safety of the Galaxy S7 family. There have been no confirmed cases of internal battery failures with these devices among the more than 10 million devices being used by consumers in the United States; however, we have confirmed a number of instances caused by severe external damage. Until Samsung is able to obtain and examine any device, it is impossible to determine the true cause of any incident.”
With the statement, Samsung hopes to retain its Galaxy S7 customers after the massive outrage over its Galaxy Note 7 debacle. It perhaps also aims to remind customers that the Galaxy S7 series is among the best premium smartphones in the market right now. In fact, the company has offered the Galaxy S7 and Galaxy S7 Edge as replacement to customers who owned the Galaxy Note 7. And reportedly, 90 percent of customers returning the Note 7 chose to replace it for free with the S7 edge.
Samsung has had a year full of ups and down. The high point being the sale of Galaxy S7 and Galaxy S7 edge devices reaching peak and the low point, without a doubt, being the Galaxy Note 7 battery issues. The Galaxy Note 7 issue started users complaining about their devices catching fire and explosions in some cases. This eventually led to recall of the sold units. The device was later replaced by ‘Safe units’. But, it turns out that the ‘safe’ units did no good either. Eventually, Samsung was forced to shut the production of the smartphone and discontinue its sales. In order to compensate its customers, Samsung has given its users the choice to either buy any other smartphone from its portfolio or get a full refund.
For India, the company never launched the smartphone. Though, it offered a scheme wherein customers could get units imported from abroad exchanged or refunded. Samsung recently confirmed that not a single incident with regard to Galaxy Note 7 catching fire was reported from India as not even a single unit of the device was sold in the country.
Despite a catastrophic stint with the Galaxy Note 7, Samsung has set its sights on its next generation Galaxy S8 series, which is rumored to launch as late as March next year.
From what we know so far, the Galaxy S8 will might launch in two sizes- 5.5-inches and 6.2-inches. The larger variant, seemingly higher-priced, will feature a new bezel-less screen. The Galaxy S8 smartphone will come with an ultra HD display and come powered by Qualcomm’s Snapdragon 830 SoC paired with 6GB of RAM while the premium variant could be powered by Samsung’s Exynos 8895 SoC paired with up to 8GB RAM.
There are rumors that the smartphone will feature a dual-camera module in its premium variant, which is likely to be engineered by SEMCO. With a pair of 16-megapixel rear cameras and an 8-megapixel selfie shooter, the Galaxy S8 Plus could further pack a 4,200mAh battery, feature an iris scanner, wireless and rapid charging, and built-in mini projector. The Galaxy S8 is also expected to come with S-Pen support and bring Apple’s Siri-like Viv AI digital assistant.
http://www.bgr.in/news/samsung-says...-no-cases-of-battery-failures-reported-in-us/
