Review of Jio Fiber [JioFiber_RC199] (Prepaid) Plan

[devops]

Hi,

After using my local ISP's self-care portal, I suspect that several of my accounts were breached. Upon investigation, it appears the portal contains a malicious virus in its database. I decided not to take any further risks and opted to switch to another ISP for the time being.

I’ve had a Jio Fiber connection since 2020 but stopped using it in 2023. Given the situation, I decided to check if Jio Fiber is still reliable and tried recharging with the ₹199 plan.

However, I faced an issue: my Jio Fiber connection was deactivated. I contacted customer support twice — on the second attempt, a representative reactivated my connection within five minutes.

After reactivation, the speed has been quite stable — around 103 Mbps download and 113 Mbps upload, with noticeably better ping than before.

Pros:​

1. Browsing feels noticeably faster and smoother.
2. DNS ping is excellent — much better than BSNL or local broadband providers (which usually hover around 38–45ms in Kolkata).
3. The router still works flawlessly even after 5 years of use.
4. No random routing issues — the network path remains stable.

Cons:​

1. Download speeds sometimes fluctuate, possibly due to the content server.
2. The default Jio DNS (primary) is often unreachable, so I switched to Cloudflare’s zero-touch DNS — which works much better.

All screenshots are here..

 

[Rhishav]

Which was the local ISP?

 

[devops]

This is akdbroadband.

Industry Insight: Kolkata's Local ISPs

Most local ISPs in Kolkata still struggle with network security. Many rely on outdated solutions, often just changing the background image and using outdated software of H8 solution or ipacct. Only alliance and sswl (subsidiary of alliance) use ipacct and other use H8 solution bandwidth/crm/invoicing software.

If you deeply check most isp own selfcare portal not ssl secured if had it will be expired.

Did you know?

- All Kolkata-based ISPs have internal peering agreements, but most are operating at a loss.
- Top 4 ISPs in Kolkata face challenges in hiring manpower due to financial constraints, leading to high HR attrition rates among technical staff, mainly due to low salaries (₹7,500 - ₹10,000).

My experience:
Having worked 5 years with Siti BB and 2 years with Alliance, I've gained valuable insights into the industry.

After jio air fiber and airtel xtreme air fiber operation revenue crashed approx 25%. And most harmful is lco and internal agitation and cut cable, break tjp.