Discussion Requested Airtel to change the Xstream Fiber router DNS address

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TechXpert

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Today i sent email to airtel customer care (net at airtel dot com) to change dns address for my airtel connection.

Let see if they change or deny to change.

Also when they call me to proceed for this changes i will ask them if there are any consequences of changing dns address? Like what if iptv stop working after changing dns as airtel iptv is dependent on airtel network only.

Lets see
 
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TechXpert said:
Today i sent email to airtel customer care (net at airtel dot com) to change dns address for my airtel connection.

Let see if they change or deny to change.
Click to expand...
I think they won't honor the request. Even if they do, it will be overwritten on ONT firmware updates or reboot.

It's wise to use your own router by connecting it to Airtel ONT using ethernet.
 
Bapun said:
I think they won't honor the request. Even if they do, it will be overwritten on ONT firmware updates or reboot.

It's wise to use your own router by connecting it to Airtel ONT using ethernet.
Click to expand...
Yes if they deny i will consider to use my own router.
 
Bapun said:
I think they won't honor the request. Even if they do, it will be overwritten on ONT firmware updates or reboot.

It's wise to use your own router by connecting it to Airtel ONT using ethernet.
Click to expand...
But for doing so we need to put airtels ont to bridge mode right?
 
Bapun said:
I think they won't honor the request. Even if they do, it will be overwritten on ONT firmware updates or reboot.

It's wise to use your own router by connecting it to Airtel ONT using ethernet.
Click to expand...
They honoured the request but i asked them to again revert back to default dns.

Because,after changing dns IPTV stopped working as it doesn't consider wifi as airtel Wi-Fi also in jiohotstar whenever ad comes that advertisement stuck at beginning and doesn't go further i mean if 19 seconds advertisement starts then it gets stuck at 00:00 (19 sec left)

I mean ad doesn't load

So all those who are using IPTV along with your wifi connection just stick with default airtel dns else IPTV will not work. Also you are free to use any dns at device level.

I don't know why but if i change DNS at iptv box (static ip and dns in wifi settings) then it works well but doesn't work if i change dns at router level.


If you are using wifi only or wifi+dth then you can consider changing dns by contacting net at airtel dot com

They will help
But for those with IPTV
Please avoid
 
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