rahul1117kumar
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In wake of demonetization, Paytm witnessed huge traffic, with downloads growing by 200 percent within 24 hours of the government announcement. However, since yesterday, users have been reporting issues with the app. The company has acknowledged the issue, and has attributed it to the sudden surge in traffic. Now a new bug has been discovered on the Paytm iOS app, which has made the app disappear from Apple’s App Store.
Paytm has again acknowledged the bug on the iOS app, and has assured that an updated version will soon be rolled out. “Today we found a bug in our iOS app where certain app users were not able to pay thereby hanging their app. Soon the system logged them out preventing them from further accessing their account. We are sending an app update to Apple immediately and requesting them to approve the same as soon as possible. Once live, we request our users to update their iOS app,” the company explained. At the same time, Paytm has also assured that this bug is only limited to iOS users, and the services are working fine on web and the Android platform. At the time of writing, the Paytm app is not available the App Store. BGR India has reached out to Paytm for more details on the roll-out of the updated app.
Paytm
@Paytm
For our users on iOS App intermittently facing inconvenience, we're updating it for a seamless experience. bit.ly/2hZWuUv
For over 12 hours, the Paytm app have not been working for a lot of customers, as well as merchants. Users complained about pop-up messages for ‘Service unavailable’. The notification further asked users to share the screenshot of the error message with Paytm. As a result of the technical glitch, users also complained that their Paytm wallet balance was being shown as zero. However, Paytm has assured worried customers that their money was safe and secure with them and as soon as the fix is issued, the old balance will be reflected in the accounts.
Paytm app disappears from Apple App Store; company to soon roll out an update
Paytm has again acknowledged the bug on the iOS app, and has assured that an updated version will soon be rolled out. “Today we found a bug in our iOS app where certain app users were not able to pay thereby hanging their app. Soon the system logged them out preventing them from further accessing their account. We are sending an app update to Apple immediately and requesting them to approve the same as soon as possible. Once live, we request our users to update their iOS app,” the company explained. At the same time, Paytm has also assured that this bug is only limited to iOS users, and the services are working fine on web and the Android platform. At the time of writing, the Paytm app is not available the App Store. BGR India has reached out to Paytm for more details on the roll-out of the updated app.
Paytm
@Paytm
For our users on iOS App intermittently facing inconvenience, we're updating it for a seamless experience. bit.ly/2hZWuUv
For over 12 hours, the Paytm app have not been working for a lot of customers, as well as merchants. Users complained about pop-up messages for ‘Service unavailable’. The notification further asked users to share the screenshot of the error message with Paytm. As a result of the technical glitch, users also complained that their Paytm wallet balance was being shown as zero. However, Paytm has assured worried customers that their money was safe and secure with them and as soon as the fix is issued, the old balance will be reflected in the accounts.
Paytm app disappears from Apple App Store; company to soon roll out an update
