Seeking Help My Airtel outgoing and incoming stopped

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unirockers

unirockers

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My incoming and outgoing suddenly stopped although it is still valid till 25 more days.
While making a call from it says "this service is not available"
While making a call to that number it doesn't say anything, its just plain silence.
What could be the problem?
 
So U have recharged today right .
It might take few minutes to update from server side.
In the meantime u can tweet this or call to Self care (if calling is possible on 198/121)
 
did you port in recently from a postpaid? May be there is some bill pending there? [You might have paid it at end of you bill period but there is some to be paid in that one week when the number is ported?
 
Optimus_Prime said:
So U have recharged today right .
It might take few minutes to update from server side.
In the meantime u can tweet this or call to Self care (if calling is possible on 198/121)
Click to expand...

i had recharged yesterday noon

did you port in recently from a postpaid? May be there is some bill pending there? [You might have paid it at end of you bill period but there is some to be paid in that one week when the number is ported?
Click to expand...

No. This is a docomo prepaid number automatically converted to airtel.
 
unirockers said:
No, actually the previous plan expired on 6th October and I recharged yesterday (19th Oct) for validity extension :sneaky:
Click to expand...
U recharged yesterday , and then that was working properly ???
And problem started from today morning .
 
It seems u recharged ₹23 right ?
Then it may be any technical issue , u may reach to cc from twitter or any other airtel phone.
 
Answer lies in ur snapshot. Ur call balance is zero, please refill talktime to enjoy outgoing calls again. Incoming must be operational at present too.

Please note some packs like RC23 give u only validity hence u won't be able to call if talktime is zero even post doing recharge. Go for RC35 or other top ups to get calling + validity benefits
 
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