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Man orders iPhones, Snapdeal delivers pieces of wood
NEW DELHI: A Pune-based man who ordered iPhones
from Snapdeal got a rude shock when he opened the
package. Instead of Apple's shiny new smartphones, the
box had pieces of wood inside.
Darshan Kabra, a resident of Aundh, Pune, had ordered
two iPhone 4S units from the online marketplace on
December 7. His order number 3862653450 was
delivered on December 11 at his home. In his
excitement to get his hands on his new iPhones, Kabra
opened the package even before the delivery person left
the premises. To his shock and anguish, the package
contained wooden sticks instead of iPhones.
Fortunately for Kabra, he had chosen the 'Cash on
Delivery' option while ordering the two iPhones, which
were collectively worth Rs 40,508. He refused to hand
over the money to the Snapdeal delivery person, thus
saving himself the wait of getting the sum refunded.
Speaking with TOI Tech, Kabra said, "Normally, the
delivery guys don't let anyone open the box without
payment. However, I insisted on opening before handing
over the cash. Since it was cash on delivery, I got
saved."
He added, "Please warn the public about such frauds."
An email sent to Snapdeal public relations
representatives on this matter did not elicit any
response.
The case is similar to another recent instance where
Snapdeal reportedly sent a bar of Vim soap and a brick
to a person who had ordered a Samsung Galaxy Core
Duos smartphone.
In that case, Hindustan Unilever Limited (HUL), the
maker of Vim soap, had sent a Samsung Galaxy Core
Duos unit to the Snapdeal customer. But sadly, there
was no good Samaritan that could help out Kabra as
Snapdeal didn't even bother to acknowledge his
complaint.
NEW DELHI: A Pune-based man who ordered iPhones
from Snapdeal got a rude shock when he opened the
package. Instead of Apple's shiny new smartphones, the
box had pieces of wood inside.
Darshan Kabra, a resident of Aundh, Pune, had ordered
two iPhone 4S units from the online marketplace on
December 7. His order number 3862653450 was
delivered on December 11 at his home. In his
excitement to get his hands on his new iPhones, Kabra
opened the package even before the delivery person left
the premises. To his shock and anguish, the package
contained wooden sticks instead of iPhones.
Fortunately for Kabra, he had chosen the 'Cash on
Delivery' option while ordering the two iPhones, which
were collectively worth Rs 40,508. He refused to hand
over the money to the Snapdeal delivery person, thus
saving himself the wait of getting the sum refunded.
Speaking with TOI Tech, Kabra said, "Normally, the
delivery guys don't let anyone open the box without
payment. However, I insisted on opening before handing
over the cash. Since it was cash on delivery, I got
saved."
He added, "Please warn the public about such frauds."
An email sent to Snapdeal public relations
representatives on this matter did not elicit any
response.
The case is similar to another recent instance where
Snapdeal reportedly sent a bar of Vim soap and a brick
to a person who had ordered a Samsung Galaxy Core
Duos smartphone.
In that case, Hindustan Unilever Limited (HUL), the
maker of Vim soap, had sent a Samsung Galaxy Core
Duos unit to the Snapdeal customer. But sadly, there
was no good Samaritan that could help out Kabra as
Snapdeal didn't even bother to acknowledge his
complaint.
