JioFiber Postpaid Billing Query

[ACP Pradyuman]

I came across a video where the guy was explaining the JioFiber postpaid billing cycle
I was surprised to learn that it's quite different from Airtel postpaid where the bill keeps generating continuously

In JioFiber postpaid they provide a 10-day grace period to pay the bill
If the bill isn't paid within that time they disconnect the service
Once the payment is made along with a late fee the service is reactivated

Is this true?

 

[Skye]

Yes, from what I could learn from their website, plus their message after the bill is generated, this seems true.

We get like 9 or 10 days to pay the bill, and if you don't pay within that time, your connection will be suspended. You will have to pay 2% or ₹100 (whichever is higher) of your plan if you want to reactivate it.

And yeah, JioFiber postpaid is not like other postpaid connections. It is pre-on-post. So, you pay first, like prepaid, and use the internet.

 

[ACP Pradyuman]

Yes, from what I could learn from their website, plus their message after the bill is generated, this seems true.

We get like 9 or 10 days to pay the bill, and if you don't pay within that time, your connection will be suspended. You will have to pay 2% or ₹100 (whichever is higher) of your plan if you want to reactivate it.

And yeah, JioFiber postpaid is not like other postpaid connections. It is pre-on-post. So, you pay first, like prepaid, and use the internet.

Do you have any idea how long do they allow us to have the connection without recharge?

 

[Skye]

Do you have any idea how long do they allow us to have the connection without recharge?

Usually around three months when they call you that they will disconnect the connection, but sometimes even longer if the employees are lazy to come and take the stuff back.