Sad News JioFiber 2.4ghz and 5ghz wifi bands are merged after firmware update

[S Pal]

My JioFiber(JCOW404) got its firmware updated to 3.7 and both bands merged, which shouldnt be that big of a problem, but I have been having speed issue since. I have a 150mbps pack but am barely receiving 60 on a good day. Have also contacted jio CS long back, some say router problem, some say backend problem and most of them cant figure out the issue even after a technician visited. Anyone else facing similar issue?

Atp thinking to just change Service provider, this is turning into a hassle.

 

[jaygandhi285]

Jio mesh configuration is not turning on after recent update.
My jio mesh extender has stopped working.

I am also facing the same issue, not able to enable the mesh setting in Jio Router.
But it is working with LAN cable from JIO Router to Jio Extender.

 

[user8898]

Finally, after a week of struggle they have replaced the router and got the seperate names for band again.

 

[Sivabhaskar]

Finally, after a week of struggle they have replaced the router and got the seperate names for band again.

That's good! What's the router model name and what is its current firmware version?

 

[user8898]

It's JCOW414 came with R2.50 version which has been updated to R2.57 now.

 

[priyamjainrg1]

I am currently using model JC0W404 WITH FIRMWARE VERSION 3.10 when I get updated to this version my 2.4 and 5 ghz band has been combined and in my jio app 2 SSID with same name and off 2.4 gigahertz are showing there is no 5 ghzSSID and in Jio Home my device is showing offline and when I reset my device and connect to my phone then Wi-Fi doesn't get reset to its default name if anyone fishing this issue Please reply