Athreya B N
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I haven't got it, I'm using Airfiber.
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- Thread starter Esmail
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santhub4u3
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even mee also didnt do any recharge but got this offer for single device
am on postpaid and airfiber
am on postpaid and airfiber
Athreya B N
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- 10 Apr 2019
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Are they giving it phase by phase or any criteria. Because I am also using Jio Airfiber postpaid. By the way which airfiber plan are you using @santhub4u3 @GTtech
santhub4u3
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Am using 599 plan airfiber yearly pack
greylala91
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- 23 Dec 2015
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What was wrong?My plan is active now, figured out what was wrong after speaking to customer service.
Phoenix96
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What was the issue bhai? Kuch base plan ka chakkar hn kya what did the cc told you?
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The ₹100 plan after recharge gets added to upcoming plans queue since it has its own validity. So one needs to activate it manually to run in parallel with the existing base plan for the JioHotstar subscription to activate.
The issue was that in the MyJio app in upcoming plans there was no option to manually activate the ₹100 plan, it said it will auto activate upon expiry of current plan as seen in the screenshot shared in my earlier post. My plan ends in December so it didn't make sense for me.
I called customer service and they said login to Jio dot com website using your registered number and in that go to plan info and upcoming plans and there you will find the option to manually activate it. I did that and it got activated and the subscription was visible in the JioHotstar app as well.
