Jio Fiber Bill after disconnection

[Velmuruganj]

My Jio Fiber billing cycle is 25th of each month. Jio Fiber postpaid runs based on advanced rental, I made disconnection request on 23rd of this month. But still got the bill to pay. Do I need to pay this bill? Someone please guide on this. Will they cancel the bill if i raise issue with customer care.

 

[Vicky]

Yes bro, I also received same, after they will call u, actually it's 23 days,u need to pay

Jio Fiber Bill Payment Online | Jio Quick Pay Recharge

Broadband Bill Payment - Jio postpaid broadband bill payment online. Check your wifi, broadband internet bill & make the online payment. Pay your Jio Fiber bill now.

www.jio.com

U can check with above link, click/select inactive account, u will getting bill details don't click active account because they will given ur id to other user, after payment ur profile is delete from jio data

 

[Velmuruganj]

Why should we need to pay without using? Based on the amount i paid so till feb 25 usage so far. Doesn't this feel like cheating customers?

My plan also did become inactive

https://imgur.com/a/CfYwkbS

 

[Phoenix96]

File a complaint on Cpengrams. Looks like cheating

 

[Digital Mastermind]

File a complaint on Cpengrams. Looks like cheating

That is only for pensions i guess. Not for product/service related

 

[Bapun]

That is only for pensions i guess. Not for product/service related

Right. Cpengrams is portal for pensioners.

While CPGRAMS is portal to lodge Public Grievance.

Though @Phoenix96 has said Cpengrams always, I think he refers to CPGRAMS portal.

We can do Telecommunication (telecom and national fiber broadband ISP) complaints via CPGRAMS portal.

 

[Digital Mastermind]

Right. Cpengrams is portal for pensioners.

While CPGRAMS is portal to lodge Public Grievance.

Though @Phoenix96 has said Cpengrams always, I think he refers to CPGRAMS portal.

We can do Telecommunication (telecom and national fiber broadband ISP) complaints via CPGRAMS portal.

This also also an alternative

National Consumer Helpline

I used it personally

 

[Bapun]

This also also an alternative

National Consumer Helpline

consumerhelpline.gov.in

I used it personally

Yes. INGRAM/NCH is also effective but CPGRAMS/PGPortal is more effective.

 

[piinku1]

Jio deduct money for advance month if only you have recharged with 3/6/12 advance payment. Otherwise you have to pay within 7days of bill generaion

 

[Velmuruganj]

Jio deduct money for advance month if only you have recharged with 3/6/12 advance payment. Otherwise you have to pay within 7days of bill generaion

I paid initally for 3 months. My billing cycle started June 25, 2024.
Which covered for July, August and September 3 months.

I got my next bill on sep 25, 2024 and all subsequent months. which makes the next recharges too as advance payment only. They call it postpaid but actually it is not.