Seeking Help Is it possible to add a second number to Airtel app?

[Prithi Deb]

Is it not possible to add a second number to Airtel app? I am unable to find the option.

 

[Bapun]

It's possible to add secondary Airtel numbers to Airtel Thanks app.

First click on the hamburger (three horizontal lines) menu. Go to services. Scroll down a little. Under 'shortcuts' card, you will see an option 'add existing connection' - that's it.

 

[Prithi Deb]

My UI was totally different. It seems there are total 3 UI of Airtel app. On my phone there was no option to add. Then I checked my father's phone. His UI was completely different from mine. But his one also didn't have the option. Then I went to settings and selected "Enable Beta". Only then I got the option under "Prepaid".

First click on the hamburger (three horizontal lines) menu. Go to services. Scroll down a little. Under 'shortcuts' card, you will see an option 'add existing connection' - that's it.

This is what I get when I click the 3 horizontal lines.

 

[Bapun]

This is what I get when I click the 3 horizontal lines.

I have also not enabled beta version. I get the same UI with all the options.

You have followed another method to add secondary number. I can see you have the services option on the menu on your screenshot.

And this was the 'shortcuts' card I was referring to.

 

[Prithi Deb]

I have also not enabled beta version. I get the same UI with all the options.

You have followed another method to add secondary number. I can see you have the services option on the menu on your screenshot.

And this was the 'shortcuts' card I was referring to.

Yes, I know. Actually, I saw your solution after I did the beta thing on my dad's phone.

This was the UI that showed up when I clicked the hamburger on my phone.

Then I installed Airtel app on my dad's phone. It had the following UI when I clicked the hamburger:

After I turned on beta, I got this UI:

Version is same in all three (4.105.4).