ICICI Bank restricts iMobile Credit Card section after other customers data visible due to technical glitches

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Bapun

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On their iMobile app, a number of users have claimed to be able to access details of other customers (people they don’t even know) – these include credit card details.

This worrisome as this becomes simple for a person to use someone else's credit card details fraudulently for overseas transactions because iMobile displays the complete card number, expiration date, and CVV and allows users to adjust the settings for foreign transactions, as per the tweets from customers.

 
"It has come to our notice that about 17,000 new credit cards issued in the past few days were erroneously mapped in our digital channels to wrong users, constituting approximately 0.1% of the bank’s credit card portfolio," the spokesperson stated.

"As an immediate measure, we have blocked these cards and are issuing new ones to the customers. We regret the inconvenience caused," he said.

 
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