ICICI Bank blocks transactions on Flipkart-owned PhonePe

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ICICI Bank has blocked transactions on Flipkart-owned digital payments app PhonePe, accusing it of indulging in restrictive practices and breaking the Unified Payment Interface (UPI) guidelines of interoperability.

The bank began blocking transactions on PhonePe starting Friday, with CEO Sameer Nigam taking to Twitter to protest the move yesterday. He claimed that the bank hadn’t provided the company with any prior warning or information, saying the move was “on purpose”.

“This entity (PhonePe) is following restrictive practices allowing users to make payments with only its UPI handle, which is in contravention to the UPI guidelines of interoperability and choice that empowers a customer to choose any app to make payments through UPI,” said the bank in a statement.

Flipkart declined to comment on the developments.

This is the second such instance of mainstream banks blocking services to new-age digital payments companies. Previously, State Bank of India, the country’s largest bank stopped allowing users to top up their Paytm wallets using Internet Banking features. The bank claimed it did so because of security concerns.

“And what about blockage for other universal interface called net banking?” Paytm founder Vijay Shekhar Sharma responded to Nigam’s plea on Twitter.

These moves are being seen as traditional banks getting nervous of being disrupted by new-age digital payments players. Post the government’s demonetisation scheme, players such as Paytm, Freecharge and PhonePe have been racking up millions of transactions and roping in hoards of new users due to the convenience they offer.

Airtel and Paytm have finally started their payment bank services too, which offers customers the same convenience of using a wallet with some benefits of traditional banks too. Airtel, for instance, will offer users 7.5 per cent interest per annum on money they park in their payment bank/wallet accounts.

While the government is backing BHIM, a UPI app built by the National Payments Corporation of India, people expect the move to only fuel the adoption of other digital payment apps as users begin to look for more options to transact.

“We’re a full feature app in the sense that you can do recharges, bill payments or pay directly to a mobile number, whereas they (BHIM) are base vanilla,” Nigam said in a recent telephonic interview with Business Standard .

Today both BHIM and PhonePe each have 10 million downloads for their apps. The government’s digital push has ensured that UPI has been adopted far faster than previous digital payment standards such as IMPS, which took over three years to become mainstream.

ICICI blocks transactions on Flipkart-owned PhonePe | Business Standard News
 
ICICI Bank has blocked all their customers from using PhonePe, and even blocked any other bank’s customers from sending money to ICICI Bank’s customers using PhonePe.”
 
It's a good move from banks as for Customer safety

Mobile wallets have single 4-digit PIN access, whereas banks follow two-factor authentication (2FA). “The wallet architecture is currently not interoperable which means customers using bank wallets cannot pay to those using wallets of other digital payment companies.
 
Third-party apps leaking info: Banks

"Some banks, including us have raised security related concerns at appropriate forums about the access to UPI data to a non-banking application. Further, this entity is following restrictive practices allowing users to make payments with only its UPI handle, which is in contravention to the UPI guidelines of interoperability and choice that empowers a customer to choose any app to make payments through UPI," ICICI Bank said in response to a TOI query

Third-party apps leaking info: Banks - Times of India

It's a serious allegation :u 

But Way clear for BHIM app to become largest UPI app  :eek:hya
 
More trouble for Phonepe  :-/

After ICICI, Airtel blocks e-wallet PhonePe

Mobile service provider Airtel has blocked e-wallet PhonePe with charges of violations of fair play by big players surfacing.

Airtel executive said, "We are concerned about security risks for our customers using e-wallets. When there is a transaction failure during phone bill payment (with a bank), there is a streamlined redressal mechanism, customer care service, 247 call centre and immediate reversal of paid amounts. But with wallets that is not the case. We are finding it difficult to deal with wallets and might have to re-think our digital strategy ."



After ICICI, Airtel blocks e-wallet PhonePe | India Business News - Times of India
 
Same with HDFC too.

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