Good News Green Line Issue: OnePlus will now offer lifetime screen warranty


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Community Manager
6 May 2012
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Many OnePlus users have reported "green line" issue with their display on social media recently and OnePlus has come forward with a customer friendly move to offer lifetime screen warranty.

In a statement to Android Authority, OnePlus has confirmed that it will launch a lifetime screen warranty, but only in select cases. Also, this new policy applies only to India, and to all OnePlus phones not just the recent models.

The full statement is as follows:
“We realize that this issue has caused a great deal of inconvenience to the affected users, and we apologize for it. In line with our unwavering commitment, we encourage users to visit the nearest OnePlus service centre for device diagnosis, and we will provide free screen replacement for all devices affected by the situation. On select OnePlus 8 and 9 Series devices, we are also offering a voucher that will provide the user with a fair percentage of the device value to upgrade to a new OnePlus device. In light of the current situation, we are now offering lifetime screen warranty on all affected devices. Thank you for your understanding and support.”
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