If the connection is inactive beyond the 4-hour threshold, the user will get one extra day of free broadband service. The SLA is applicable to all Excitel Fiber Broadband connections, and only during working hours, between 9am to 9pm.
If the connection is inactive beyond the 4-hour threshold, the user will get one extra day of free broadband service. The SLA is applicable to all Excitel Fiber Broadband connections, and only during working hours, between 9am to 9pm.