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If the help you are talking about here is validity extension and Rs 10 top up then let me tell you that it was done after request from TRAI.See it's not difficult to help customers and do charity work at the same time. Contrary to the rant you wrote 2 days back.![]()
" ... you are required to take necessary steps as deemed fit including extending the validity period to ensure that all prepaid subscribers can enjoy uninterrupted services during the period of lockdown," Trai said in a communication to all operators on Sunday.
TRAI have asked telecom operators to do this and hence Airtel took the decision, TRAI haven't told anything like that to DTH operators.