Kiran Visal
Member
- Joined
- 5 Feb 2022
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- 188
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Hello everyone, in this post I would like to narrate my experience of getting the ion digital fibre connection.
Till DBY, I was using Jio Postpaid 649 plan in JioFi which has unlimited data for WFH and streaming OTT. I consistently got 20-30 Mbps entire day and it served my needs from covid. However, the original battery has swollen and bought 2 batteries from brick and mortar shop and they were not upto the mark. I had to plug them entire day and if removed they would get discharged within 30 mins. So I made up my mind to get wired broadband connection. My brother in BLR is using Tata Play Fiber and my parents in UP use Excitel and both are providing very good services and both aren't available in my city.
I have read many positive reviews of airtel xtreme and placed a request in Airtel Thanks app. I was worried as nowhere prepaid or postpaid isn't mentioned while booking. It asked for 1000 rupees upfront which I paid. I assumed this would be prepaid as for postpaid, people usually needs to pay 3m/6M upfront for skipping to pay installation cost. When receipt came, I came to know that any payment goes towards Black only.
Anyway I wanted prepaid only and but decided to go ahead with the booking. Later when the airtel field team did feasibility study and asked for around 5-6 OTPs. Later they shared the form with me.
Then I told I wanted prepaid only. They declined to give it for which I declined to proceed with connection. But credit when its due, they diligently credited the 1000 rupees back next day.
Then I went to Jio website and for some reason, one can only place request for airfiber only in online mode. I visited store and they shared plans for wired but only postpaid was available here.
Since I also have airtel dongle, I visited airtel store to enquire of any postpaid sim plan with unlimited 4G internet. They were only referring to family plans and told there are no single sim postpaid plans in airtel. The staff behavior is also not upto mark and most are busy with watching reels/shorts and expecting customer to go through the pamphlets by themselves.
Anyway, I saw banner for I-On and based on positive experience of parents with Excited, I also wanted to try something different. They told my area was serviceable and prepaid plans are available. I have opted for most basic plan i.e. 450 for 50 Mbps.
they take 1500 as security deposit which is refundable and 500 as installation charge (non-refundable). In total, I paid 2531. These guys provide a used modem and ONT and installation process needs a lot to be desired. They didn't had hammer and nails with them so used only clipper to secure the router and wire. As it was late, I told them to place it on dth box stand below TV.
Attaching few pics:
Hope I get good service from them.
Till DBY, I was using Jio Postpaid 649 plan in JioFi which has unlimited data for WFH and streaming OTT. I consistently got 20-30 Mbps entire day and it served my needs from covid. However, the original battery has swollen and bought 2 batteries from brick and mortar shop and they were not upto the mark. I had to plug them entire day and if removed they would get discharged within 30 mins. So I made up my mind to get wired broadband connection. My brother in BLR is using Tata Play Fiber and my parents in UP use Excitel and both are providing very good services and both aren't available in my city.
I have read many positive reviews of airtel xtreme and placed a request in Airtel Thanks app. I was worried as nowhere prepaid or postpaid isn't mentioned while booking. It asked for 1000 rupees upfront which I paid. I assumed this would be prepaid as for postpaid, people usually needs to pay 3m/6M upfront for skipping to pay installation cost. When receipt came, I came to know that any payment goes towards Black only.
Anyway I wanted prepaid only and but decided to go ahead with the booking. Later when the airtel field team did feasibility study and asked for around 5-6 OTPs. Later they shared the form with me.
Then I told I wanted prepaid only. They declined to give it for which I declined to proceed with connection. But credit when its due, they diligently credited the 1000 rupees back next day.
Then I went to Jio website and for some reason, one can only place request for airfiber only in online mode. I visited store and they shared plans for wired but only postpaid was available here.
Since I also have airtel dongle, I visited airtel store to enquire of any postpaid sim plan with unlimited 4G internet. They were only referring to family plans and told there are no single sim postpaid plans in airtel. The staff behavior is also not upto mark and most are busy with watching reels/shorts and expecting customer to go through the pamphlets by themselves.
Anyway, I saw banner for I-On and based on positive experience of parents with Excited, I also wanted to try something different. They told my area was serviceable and prepaid plans are available. I have opted for most basic plan i.e. 450 for 50 Mbps.
they take 1500 as security deposit which is refundable and 500 as installation charge (non-refundable). In total, I paid 2531. These guys provide a used modem and ONT and installation process needs a lot to be desired. They didn't had hammer and nails with them so used only clipper to secure the router and wire. As it was late, I told them to place it on dth box stand below TV.
Attaching few pics:
Hope I get good service from them.
