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A significant number of former Citibank customers who migrated to Axis Bank have reported erroneous charges on their accounts, sparking widespread dissatisfaction and potential legal action. These customers have been charged excessive funds under the guise of debit interest and GST.
www.freepressjournal.in
Consumer Speaks: Citibank Customers Face Erroneous Charges After Migration To Axis Bank
The bank has admitted its mistake and claims to have reversed the charges, they have not been deducted from the current outstanding balances, leaving customers compelled to pay the entire amount.
