Private carrier Air India on Wednesday (January 1, 2025) rolled out Wi-Fi internet connectivity services on board domestic and international flights on its widebody Airbus A350 and Boeing 787-9 fleet as well as on select Airbus A321neo aircraft.
Passengers on an Air India flight bound for Dubai from Mumbai (A1909) endured a harrowing ordeal when their flight was delayed by five hours, trapping them on the aircraft.
A video circulating online shows the heightened tensions aboard as passengers demanded updates and asked to disembark.
An 82-year-old woman passenger with restricted mobility suffered a brain stroke and has been in ICU for the past three days after a fall at Delhi Airport on March 4 allegedly after Air India failed to arrange a wheelchair booked for her forcing her to walk.
Air India on Tuesday afternoon cancelled its Ahmedabad-London Gatwick flight citing "operational issues". No further explanation was offered, some passengers complained.
This comes days after the horrific crash of Air India's AI-171 - a Boeing 787-8 Dreamliner from Ahmedabad to London Gatwick crashed seconds after take-off.