React
Member
- Joined
- 2 Feb 2020
- Messages
- 83
- Reaction score
- 94
I purchased an Android Smart TV in March 2022 with a 1-year manufacturer warranty and an additional 2-year extended warranty from Tata Cliqsurance.
Recently, my TV started showing dark circle spots. When I reached out to TataCliq, they directed me to the Cliqsurance team, stating that they handle post-purchase claims. However, when I contacted Cliqsurance, they couldn’t find my details in their database, rejected my claim, and asked me to check with TataCliq, claiming they never received the source information.
I have tried resolving this through multiple support calls, including conference calls and emails, but nothing has worked. With only 10 days left before my warranty expires—and considering I first contacted them on January 20th—what should I do next?
Recently, my TV started showing dark circle spots. When I reached out to TataCliq, they directed me to the Cliqsurance team, stating that they handle post-purchase claims. However, when I contacted Cliqsurance, they couldn’t find my details in their database, rejected my claim, and asked me to check with TataCliq, claiming they never received the source information.
I have tried resolving this through multiple support calls, including conference calls and emails, but nothing has worked. With only 10 days left before my warranty expires—and considering I first contacted them on January 20th—what should I do next?
Last edited:
