GodsTheGuy
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- 23 Jan 2025
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So I have this weird issue since 7th January.
I have bought (in September 2024) Tata Binge OTT subscription of ₹199 per month and have subscribed to different OTT services like Disney+ Hotstar, Amazon Prime, Sony Liv, Zee5, etc, my aunt uses Zee5 and Hotstar to watch Bengali Serials and I use Amazon Prime to watch Movies, etc.
The problem is, Zee5 suddenly stopped LiveTV section altogether from the Zee5 App on the TV, and when I logged in through the phone and accessed the Live TV channels, it says buy subscription, while being already logged in Zee5, I can watch other Premium shows, even Live News channel, but not Live TV channels like ZeeTV, ZeeMovies, etc.
I first reported it to Tata Binge support, they said that Zee5 app and website is not under their jurisdiction, and when I talked with Zee5 support, they say they are not sure about the issue, they said to record the conversation with Tata Binge support and then submit the recording to Zee5 and then they will forward it to the engineering team and stuff.
I don't wanna play detective so can someone tell me what's happening? Is this a problem from their end of just a bug that I am facing.
I have bought (in September 2024) Tata Binge OTT subscription of ₹199 per month and have subscribed to different OTT services like Disney+ Hotstar, Amazon Prime, Sony Liv, Zee5, etc, my aunt uses Zee5 and Hotstar to watch Bengali Serials and I use Amazon Prime to watch Movies, etc.
The problem is, Zee5 suddenly stopped LiveTV section altogether from the Zee5 App on the TV, and when I logged in through the phone and accessed the Live TV channels, it says buy subscription, while being already logged in Zee5, I can watch other Premium shows, even Live News channel, but not Live TV channels like ZeeTV, ZeeMovies, etc.
I first reported it to Tata Binge support, they said that Zee5 app and website is not under their jurisdiction, and when I talked with Zee5 support, they say they are not sure about the issue, they said to record the conversation with Tata Binge support and then submit the recording to Zee5 and then they will forward it to the engineering team and stuff.
I don't wanna play detective so can someone tell me what's happening? Is this a problem from their end of just a bug that I am facing.
