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Yatra.com has forgotten to renew domain name in time.
The site's registration seems to have expired on August 9 causing inconvenience to its customers who are trying to access the website.
Yatra.com claims that the site is down due to technical reasons. They asserted that they were working on the issue to be resolved at its earliest. However, the real reason is not mentioned by the company.
The site does not seem to be functional for quite a long time and redirects you to a mesage that reads, "Error. Page cannot be displayed. Please contact your service provider for more details. (8)"
The inactive site must have cost a substantial amount of business to the travel agency.
Yatra.com is an Indian online travel agency and a travel search engine that offers its customers domestic and international flights, weekend getaways, rail tourism packages, holidays, hotels and trains. It is based in Gurgaon, Haryana.
Yatra.com took to Twitter to address the grievances of its customers.
Dear customers, our site is down due to technical reasons. We are working on this. For urgent queries, please call us at 1860 5000 500.
— Joy @ Yatra.com (@YatraHolidays) August 11, 2013
Dear Customers, we're facing some technical difficulties with our DNS servers on account of which some of you are unable to access our site.
— Joy @ Yatra.com (@YatraHolidays) August 11, 2013
We're working on this & hope to hv it resolved in the next few hours. For any urgent cancellations or rescheduling call us at 1860-5000-500.
— Joy @ Yatra.com (@YatraHolidays) August 11, 2013
http://www.dnaindia.com/scitech/1873176/report-yatra-com-forgets-to-renew-domain-name-site-inactive