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We speak to Ann Shaub, Director of Product
Management at Verizon. What do you think is the fastest-
growing area of the Connected Home
right now? The Energy Management portion. With utility prices
going up, people are becoming more conscious of
reducing their energy consumption. Connected
home systems will allow customers to remotely
control thermostats and also provide the capability
of turning appliances on/off remotely, which could be translated into potential energy savings. What technological progress have you seen in
Connected Home-type services in the past few
years Home automation network technology is at a far
more advanced state of development for some
users - such as those who route video to multiple
TV sets from home servers, use their cell phones to
check images from home-security cameras, and
control lights and climate via wall-mounted touch screens. Emerging applications also include sensors
that detect a user's location within the home, so
that audio, video, and lighting follow the user. Which Connected Home-type services are
already popular in your market? The market place is still in the early stages, but
people are currently buying solutions that allow
them to monitor their homes by giving them the
ability to control access to the home, control energy
consumption, and monitor activity within their
homes both using door and window sensors and viewing video cameras within the home. Will increases in broadband speeds and
penetration cause a seachange in how
consumers experience IP-delivered services in
the home? Increases in broadband speed will bring better
quality for high bandwidth devices that stream
audio and video, and will increase these types of
services overall. However a vast majority of home
control services don’t require much bandwidth at all, so a lot of the services are available today. Are current home networking technologies
(both wireless such as Wi-Fi and wired such as
powerline) capable of supporting the next
wave of Connected Home services? Yes, however I think that the new standards that
are evolving are better suited for home automation
networks and ensure the networks operate in a
more efficient way. An example of this is the Z-
wave protocol, which requires less bandwidth for
home automation devices and is more secure to use. What progress will the industry need to make
before the home ecosystem of interconnected
devices is easily navigable by the average
user? The adoption of plug-and-play technologies for the
home monitoring and control space would be a
good example of how new adoption of products
can provide a more user friendly experience for
home control users. Will Connected Home features be an effective
tool against churn for broadband operators in
your market? If we can offer a wider range of services that
operate on our broadband network, this would
certainly be an effective way to reduce churn for
our existing customer base, as this would provide
increased convenience to customers that have their
different services operating on the same broadband network. What Connected Home-type services or
capabilities do you think will prove most
popular with consumers in your market in the
coming years? The ability to set up modes and link several devices
in order to be activated based on event triggers
(e.g. motion detection) is a functionality that will
prove to have a lot of appeal amongst our
customers.
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Management at Verizon. What do you think is the fastest-
growing area of the Connected Home
right now? The Energy Management portion. With utility prices
going up, people are becoming more conscious of
reducing their energy consumption. Connected
home systems will allow customers to remotely
control thermostats and also provide the capability
of turning appliances on/off remotely, which could be translated into potential energy savings. What technological progress have you seen in
Connected Home-type services in the past few
years Home automation network technology is at a far
more advanced state of development for some
users - such as those who route video to multiple
TV sets from home servers, use their cell phones to
check images from home-security cameras, and
control lights and climate via wall-mounted touch screens. Emerging applications also include sensors
that detect a user's location within the home, so
that audio, video, and lighting follow the user. Which Connected Home-type services are
already popular in your market? The market place is still in the early stages, but
people are currently buying solutions that allow
them to monitor their homes by giving them the
ability to control access to the home, control energy
consumption, and monitor activity within their
homes both using door and window sensors and viewing video cameras within the home. Will increases in broadband speeds and
penetration cause a seachange in how
consumers experience IP-delivered services in
the home? Increases in broadband speed will bring better
quality for high bandwidth devices that stream
audio and video, and will increase these types of
services overall. However a vast majority of home
control services don’t require much bandwidth at all, so a lot of the services are available today. Are current home networking technologies
(both wireless such as Wi-Fi and wired such as
powerline) capable of supporting the next
wave of Connected Home services? Yes, however I think that the new standards that
are evolving are better suited for home automation
networks and ensure the networks operate in a
more efficient way. An example of this is the Z-
wave protocol, which requires less bandwidth for
home automation devices and is more secure to use. What progress will the industry need to make
before the home ecosystem of interconnected
devices is easily navigable by the average
user? The adoption of plug-and-play technologies for the
home monitoring and control space would be a
good example of how new adoption of products
can provide a more user friendly experience for
home control users. Will Connected Home features be an effective
tool against churn for broadband operators in
your market? If we can offer a wider range of services that
operate on our broadband network, this would
certainly be an effective way to reduce churn for
our existing customer base, as this would provide
increased convenience to customers that have their
different services operating on the same broadband network. What Connected Home-type services or
capabilities do you think will prove most
popular with consumers in your market in the
coming years? The ability to set up modes and link several devices
in order to be activated based on event triggers
(e.g. motion detection) is a functionality that will
prove to have a lot of appeal amongst our
customers.
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