NEW DELHI: Telecom regulator Trai has decided to name and shame mobile operators who are offering deficient services that result in call drops and poor network connections. The regulator has also asked sulking mobile operators to start preparations for paying penalty on call drops from the New Year, a measure that telecom companies are opposing tooth and nail.
Trai chief R S Sharma met the CEOs of mobile companies — who have been demanding a rollback of the penalty clause — and told them that mobile services need to be improved and the menace of call drops contained.
. . The regulator is "concerned" over the deficient telecom services in the country, and will carry out further road tests in Delhi and Mumbai as well as other cities to check network coverage of mobile companies.
. . . . Call drops: Analysts find flaws in Re 1 compensation plan
. . As an effort towards this end, he said Trai had decided to make public the names of operators who are offering poor services along with the areas where the problem is acute. This exercise would begin from a limited number of cities, to begin with, and then be expanded pan-India in a phased manner. The information will be shared with the public through a new website, a link to which will be provided on the home page of Trai.
. . "We want to have a transparent method to figure out the quality of service. On the website, we will publish the location of the worst BTS (base transceiver station) and the name of the operator," Sharma said.
. . BTS is an equipment that facilitates wireless communication between a mobile device and a telecom network. In case there is an acute problem with the BTS of a particular operator in an area, subscribers will come to know of it through Trai's information and will have the option to shift to a mobile company that offers better services.
. . Sharma, however, said that the idea is "not to expose" any operator but rather be a facilitator in improving mobile services. "The data will be a method to inform the public about the quality of service parameters. We will source the data from the operators themselves."
. . . . Call drops in Delhi to reduce in 3-4 months: Vodafone
. . On the demand of telecom companies and industry associations such as COAI (representing GSM players such as Bharti Airtel, Vodafone and Idea cellular) and AUSPI (for companies such as Reliance Communications and Tata Teleservices) for deferment of penalty, he said the companies have been asked to compensate consumers from January 1.
. . "I have made it very clear. It's a valid regulation. Neither overturned by a competent authority, nor annulled, modified or cancelled. The operators must take steps to prepare themselves to implement this."
. . Sharma, however, added that the regulator will "review" the various issues raised by the telecom companies and the industry associations.
. . The Trai chief also said that road tests will be conducted in Delhi and Mumbai in December, while it will also soon make public the results of tests carried out in five cities — Ahmedabad, Indore, Kolkata, Surat and Bhubaneswar.
. . "For the new tests, we will select roads on a random basis. Also, we will carry out tests on roads where we have checked network conditions earlier too to make an assessment on network improvement. We will take up more cities and make this a regular feature."
m.timesofindia.com/tech/tech-news/T...ds-firm-on-1-penalty/articleshow/49588998.cms
Trai chief R S Sharma met the CEOs of mobile companies — who have been demanding a rollback of the penalty clause — and told them that mobile services need to be improved and the menace of call drops contained.
. . The regulator is "concerned" over the deficient telecom services in the country, and will carry out further road tests in Delhi and Mumbai as well as other cities to check network coverage of mobile companies.
. . . . Call drops: Analysts find flaws in Re 1 compensation plan
. . As an effort towards this end, he said Trai had decided to make public the names of operators who are offering poor services along with the areas where the problem is acute. This exercise would begin from a limited number of cities, to begin with, and then be expanded pan-India in a phased manner. The information will be shared with the public through a new website, a link to which will be provided on the home page of Trai.
. . "We want to have a transparent method to figure out the quality of service. On the website, we will publish the location of the worst BTS (base transceiver station) and the name of the operator," Sharma said.
. . BTS is an equipment that facilitates wireless communication between a mobile device and a telecom network. In case there is an acute problem with the BTS of a particular operator in an area, subscribers will come to know of it through Trai's information and will have the option to shift to a mobile company that offers better services.
. . Sharma, however, said that the idea is "not to expose" any operator but rather be a facilitator in improving mobile services. "The data will be a method to inform the public about the quality of service parameters. We will source the data from the operators themselves."
. . . . Call drops in Delhi to reduce in 3-4 months: Vodafone
. . On the demand of telecom companies and industry associations such as COAI (representing GSM players such as Bharti Airtel, Vodafone and Idea cellular) and AUSPI (for companies such as Reliance Communications and Tata Teleservices) for deferment of penalty, he said the companies have been asked to compensate consumers from January 1.
. . "I have made it very clear. It's a valid regulation. Neither overturned by a competent authority, nor annulled, modified or cancelled. The operators must take steps to prepare themselves to implement this."
. . Sharma, however, added that the regulator will "review" the various issues raised by the telecom companies and the industry associations.
. . The Trai chief also said that road tests will be conducted in Delhi and Mumbai in December, while it will also soon make public the results of tests carried out in five cities — Ahmedabad, Indore, Kolkata, Surat and Bhubaneswar.
. . "For the new tests, we will select roads on a random basis. Also, we will carry out tests on roads where we have checked network conditions earlier too to make an assessment on network improvement. We will take up more cities and make this a regular feature."
m.timesofindia.com/tech/tech-news/T...ds-firm-on-1-penalty/articleshow/49588998.cms
