Telcos to be penalised up to Rs 10 lakh for call drop: TRAI

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Telecom operators may face a maximum penalty of Rs 10 lakh for call drops which will now be measured at mobile tower level instead of telecom circle, as per the new quality of service rules issued by regulator Trai on Friday. “We have proposed financial disincentive in the range of Rs 1-5 lakh. It is a graded penalty system depending on the performance of a network,” Trai Chairman R S Sharma told reporters in New Delhi.

Trai Secretary in-charge S K Gupta said if an operator fails to meet call drop benchmark in consecutive quarters, the penalty amount will be increased 1.5 times and in the third consecutive quarter it will doubled.

Telcos to be penalised up to Rs 10 lakh for call drop: TRAI
 
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