An SBI app claims to help customers
avoid queuing time at banks.
State Bank of India (SBI) customers
can now save time wasted in long
queues at the bank with an option to
queue virtually over a mobile application, according a statement from the bank.
The "State Bank of India NO Queue"
app, available on Google Play Store
and Apple App Store, will help
customers view details such as
waiting time at a given branch, the
number of customers waiting and the
distance to the branch from the point
of booking.
"Based on the services selected by
the customers, the list of branches
with addresses providing those
services within a configured radius of
15 km will be populated in the
application," said the banke in the
statement.
It is expected that once a customer
reaches the branch, he or she has to
activate the Q-ticket and will be
serviced immediately, thus avoiding
waiting at the branch.
The bank said in the statement the
application is designed to save
customers' valuable time, avoid
queues for banking services and
provide users with a better customer
service experience.
The app was launched by its Chairman Arundhati Bhattacharya in Mumbai.
http://ibtimes.co.in/sbis-no-queue-app-generates-q-tickets-increases-customer-experience-673150
https://play.google.com/store/apps/details?id=com.sbi.noqueue&hl=en
avoid queuing time at banks.
State Bank of India (SBI) customers
can now save time wasted in long
queues at the bank with an option to
queue virtually over a mobile application, according a statement from the bank.
The "State Bank of India NO Queue"
app, available on Google Play Store
and Apple App Store, will help
customers view details such as
waiting time at a given branch, the
number of customers waiting and the
distance to the branch from the point
of booking.
"Based on the services selected by
the customers, the list of branches
with addresses providing those
services within a configured radius of
15 km will be populated in the
application," said the banke in the
statement.
It is expected that once a customer
reaches the branch, he or she has to
activate the Q-ticket and will be
serviced immediately, thus avoiding
waiting at the branch.
The bank said in the statement the
application is designed to save
customers' valuable time, avoid
queues for banking services and
provide users with a better customer
service experience.
The app was launched by its Chairman Arundhati Bhattacharya in Mumbai.
http://ibtimes.co.in/sbis-no-queue-app-generates-q-tickets-increases-customer-experience-673150
https://play.google.com/store/apps/details?id=com.sbi.noqueue&hl=en
