Good News Ownership transfer option available now on JioFiber

[Bapun]

Jio has introduced Ownership transfer option for JioFiber connections.

I assume this was highly requested by the subscribers as I could find many online queries about it. However, Jio was not providing an option for it so far.

To place an ownership transfer request, open the MyJio app. Then select your JioFiber connection. Open the account settings from the sidebar menu, and navigate to the Service settings menu.

It should look like following screenshot, with an option to transfer ownership at the end:

Follow these simple 4 steped process to place an ownership transfer request.

1. Step 1: Verify your existing mobile number to place a request (Provide any Jio or non-Jio number)
2. Step 2: Verify a family member as the new owner (Use Proof of Identity and Address)
3. Step 3: Share the new owner's photo and submit the request (Click or upload from your gallery)
4. Step 4: Verify local reference documents (In case of different region, we require the local reference documents)

Note: The last step (step 4) is only required when you do not belong to the same region, otherwise it will be skipped.

 

[OnlyTech]

JioFiber customers can initiate the ownership transfer request through the MyJio app.

Reliance Jio introduces ownership transfer option for JioFiber customers

 

[Bapun]

Key steps:
1. Go to Menu - Settings - Tap on Service settings
2. Select ownership transfer
3. Select reason of transfer
4. Validate existing owner information (RMN, Address and other details)
5. Share new owner’s Proof of Identity and Proof of Address (POI, POA)
6. Click new owner’s photo as per guidelines
7. Enter local reference details if installation address and permanent address are not same
8. Validate local reference’s mobile number via OTP
9. Check and validate new owner’s details
10. Verify new owner’s details via OTP
11. Once request is generated, Activation officer will verify the submitted documents and approve the ownership transfer request