Microsoft to make bug-detection service available for users too

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Microsoft is planning to commercialise a unique and indigenous bug-detecting technology and make it available to customers and partners. According to a zdnet report, the service codenamed “Project Springfield” was developed internally by Microsoft Research to find and remove bugs in Microsoft products. “The company is providing a link where interested customers and partners can sign up and, if approved, get access to a preview of the new service,” the report added. “This (service) is about finding really deep bugs that are hard to find with conventional testing,” Vikram Dendi, chief product officer with Microsoft Research NexT, was quoted as saying. Microsoft Research’s NExT group is looking to commercialise Springfield in the form of an Azure-hosted Cloud service.

Recently, Microsoft was told by a British consumer watchdog to compensate customers whose computers have been adversely affected by the Windows 10 upgrade. Last year Microsoft rolled out a free Windows 10 update to all its customers. However, the new operating system did not come out as good as people hoped it would. Since Microsoft’s Windows 10 update became available, consumer watchdog which received hundreds of complaints about the software, including repeated pop-ups regarding updates, various problems regarding printers, Wi-Fi cards, working of speakers, files being lost and email accounts no longer syncing.

In a similar efforts, which is to empower its users, two months ago, Microsoft had announced a new dedicated web form for reporting hate speech on its hosted consumer services and a separate online form for petitions to reconsider and reinstate content. With these resources, microsoft users will now be able to communicate directly with the firm to report hate speech and request petition to reinstate content via online forms. “We will continue our ‘notice-and-takedown’ approach for removing prohibited content on hosted consumer services, and the new form aims to improve the quality and speed of our reviews,” Jacqueline Beauchere, Chief Online Safety Officer at Microsoft, said in a blog post.

“When hate speech is reported to us, we will evaluate each complaint, consider context and other factors, and determine appropriate action with respect to the content and the user’s account,” he added. Microsoft offers services like Outlook, Skype, Xbox, OneDrive and Office 365 which draw millions of users. “We’re making it simpler for users to report hate speech. We are also adding a new multi-service reconsideration form to request reinstatement of content that customers feel was disabled in error. We will review submissions via this new form, and if appropriate, reinstate the content,” Beauchere posted.

Microsoft to make bug-detection service available for users too
 
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