Just have a try...I'm facing no problem in login but receiving above msg while surfing app when I'm still on jio airfiber wifi.
Just have a try...I'm facing no problem in login but receiving above msg while surfing app when I'm still on jio airfiber wifi.
How to logout from STB box, that's the only other device.Logout from previous login devices and try again.
Bro im using official jiotv+ app in which there is no option to login from service id or jio id. It is asking only jio fiber registered mobile number. And if any number have two connections registered then it is asking to choose from them. Jio network thing is not related to this.Just have a try...
Oh i think then you have to call customer care and ask them to unlink other device.How to logout from STB box, that's the only other device.
ServiceBro im using official jiotv+ app in which there is no option to login from service id or jio id. It is asking only jio fiber registered mobile number. And if any number have two connections registered then it is asking to choose from them. Jio network thing is not related to this.
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Servicemeans customer
which is Phone number...another is login
which starts from 1****with 1st 9 digit of mobile number...
I am using official app and finding 2 numbers...
That's my pointBoth account number and Jio Fiber️ are different
digit numbers. They can work as login method in some places where OTP comes on registered mobile number.
️
There is one more customer id which is related to stb and jiotv+ but currently it has no use its just showing on jio stb profile tab and in jiotv+ setting.Every JioFiber connection has 3 types ofwhich are listed on MyJio app account statements.
Jio number which refers to the landline number. It starts with the regular area-wise landline code.
Account number that is used for billing purposes.
Jio Fiber
️ which is also referred as service
️. They also mention this
️ on work order and service related SMS.
Both account number and Jio Fiber️ are different
digit numbers. They can work as login method in some places where OTP comes on registered mobile number.
️
The Jiotv+ app doesn't mention all these![]()
️. So don't go by that.
️
A screenshot listing all the️ from MyJio app:
![]()
Jio.com also supports login through all these️.
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After your message, I checked it on my Jio STB. Yes, it's different ID and currently no where else it's used or mentioned.There is one more customer id which is related to stb and jiotv+ but currently it has no use its just showing on jio stb profile tab and in jiotv+ setting.