OTF Exclusive Jiotv+ app now available on Google Android TV OS

[Mr.Bhat]

I'm facing no problem in login but receiving above msg while surfing app when I'm still on jio airfiber wifi.

Just have a try...

 

[Msingh]

Logout from previous login devices and try again.

How to logout from STB box, that's the only other device.

 

[AftabIN]

Just have a try...

Bro im using official jiotv+ app in which there is no option to login from service id or jio id. It is asking only jio fiber registered mobile number. And if any number have two connections registered then it is asking to choose from them. Jio network thing is not related to this.

 

[AftabIN]

How to logout from STB box, that's the only other device.

Oh i think then you have to call customer care and ask them to unlink other device.

 

[Mr.Bhat]

Bro im using official jiotv+ app in which there is no option to login from service id or jio id. It is asking only jio fiber registered mobile number. And if any number have two connections registered then it is asking to choose from them. Jio network thing is not related to this.

Service means customer which is Phone number...another is login which starts from 1****with 1st 9 digit of mobile number...
I am using official app and finding 2 numbers...

 

[Bapun]

Service means customer which is Phone number...another is login which starts from 1****with 1st 9 digit of mobile number...
I am using official app and finding 2 numbers...

Every JioFiber connection has 3 types of which are listed on MyJio app account statements.

Jio number which refers to the landline number. It starts with the regular area-wise landline code.

Account number that is used for billing purposes.

Jio Fiber ️ which is also referred as service ️. They also mention this ️ on work order and service related SMS.

Both account number and Jio Fiber ️ are different digit numbers. They can work as login method in some places where OTP comes on registered mobile number. ️

The Jiotv+ app doesn't mention all these ️. So don't go by that. ️

A screenshot listing all the ️ from MyJio app:

Jio.com also supports login through all these ️.

 

[Mr.Bhat]

Both account number and Jio Fiber ️ are different digit numbers. They can work as login method in some places where OTP comes on registered mobile number.

️

That's my point

 

[AftabIN]

Every JioFiber connection has 3 types of which are listed on MyJio app account statements.

Jio number which refers to the landline number. It starts with the regular area-wise landline code.

Account number that is used for billing purposes.

Jio Fiber ️ which is also referred as service ️. They also mention this ️ on work order and service related SMS.

Both account number and Jio Fiber ️ are different digit numbers. They can work as login method in some places where OTP comes on registered mobile number. ️

The Jiotv+ app doesn't mention all these ️. So don't go by that. ️

A screenshot listing all the ️ from MyJio app:

Jio.com also supports login through all these ️.

There is one more customer id which is related to stb and jiotv+ but currently it has no use its just showing on jio stb profile tab and in jiotv+ setting.

 

[AftabIN]

Just called jio fiber customer care regarding this error message but they have no idea that jiotv+ is also available on all other tv os box now.

 

[Bapun]

There is one more customer id which is related to stb and jiotv+ but currently it has no use its just showing on jio stb profile tab and in jiotv+ setting.

After your message, I checked it on my Jio STB. Yes, it's different ID and currently no where else it's used or mentioned.