Seeking Help How does validity works in Airtel?

[iDJ]

I can see two different validity on my Airtel number.

 

[shreyaskini]

Both say 2GB left so what's the confusion?

What's the biggest and most confusing thing is 2G data validity shows its ending on 9999

 

[Shantanu Upadhyay]

Today is the last day of your plan. Recharge tomorrow.

 

[iDJ]

Both say 2GB left so what's the confusion?

What's the biggest and most confusing thing is 2G data validity shows its ending on 9999

Expiry date shows 24th on balance tap. On homepage it says 1 day to left to expire.

 

[shreyaskini]

Expiry date shows 24th on balance tap. On homepage it says 1 day to left to expire.

No worries. You got lifetime 2G data!

 

[Shantanu Upadhyay]

@Dipjyoti Roy bro I think you have some add on data whose validity is expiring on 24th while your unlimited pack is expiring on 23rd.
So you need to recharge tomorrow to get the benefit of add on data which is valid till 24th.

 

[iDJ]

No worries. You got lifetime 2G data!

Can't download *cough* *cough* games in 1 mb.

 

[iDJ]

@Dipjyoti Roy bro I think you have some add on data whose validity is expiring on 24th while your unlimited pack is expiring on 23rd.
So you need to recharge tomorrow to get the benefit of add on data which is valid till 24th.

I didn't buy any add on.

 

[Sarkar]

I bet even Mr Sunil Mittal does not know how Airtel works so let alone its CC and users

 

[iDJ]

I bet even Mr Sunil Mittal does not know how Airtel works so let alone its CC and users

Customer care has background voice I could hear background noise. They don't know their own t&cs. I was eligible for device offer on my plan which they got no clue. Even the email address they gave didn't exist. I tried to buy Airtel connection for my dad's office. CC confirmed that they haven't updated prices on website which is strange as the prices keeps on changing. Because of shadyness I ended up buying Tata Sky.