Seeking Help Hotstar Live Tv channels not playing on Airtel Xstream Play app

[tech_soul]

When I go to the "My Dth" section of the Airtel Xtreme app and play a Star channel, it takes me to Hotstar app, where I get the error "ERR_PB_1412". Why is this happening?

 

[Bittoo Tomar]

Same issue with me

 

[RLOA]

Try clearing caches and data of both the apps and try again?

 

[MuraliR]

Try clearing caches and data of both the apps and try again?

Nope.. it has same issue after doing all this

 

[GTtech]

Star channel not available on hotstar it's there only for jiofiber user

 

[ganeshprabu912]

In jio fiber all star group channels run through disney plus hotstar app.The video quality of star group channels are gradually increase

 

[tech_soul]

Star channel not available on hotstar it's there only for jiofiber user

But "Star Jalsha" and "Star Suvarna" Channel working, on Hotstar mobile application with airtel Xstream mobile app from "My DTH" section.

Chech this: https://www.hotstar.com/in/browse/editorial/live-tv/6251

 

[tech_soul]

But "Star Jalsha" and "Star Suvarna" Channel working, on Hotstar mobile application with airtel Xstream mobile app from "My DTH" section.

Chech this: https://www.hotstar.com/in/browse/editorial/live-tv/6251

Whout any Jio Network.
Below the screenshot:

 

[ganeshprabu912]

In jio network above mentioned link and 2 channels not working

 

[tech_soul]

In jio network above mentioned link and 2 channels not working

Yes.