Seeking Help BSNL Automatically deducting money for GPRS session when Data is disabled

  • Thread starter Thread starter venky
  • Start date Start date
  • Replies Replies: Replies 7
  • Views Views: Views 1,574

venky

Member
Joined
20 Feb 2017
Messages
385
Reaction score
545
I'm facing a crazy issue with BSNL prepaid. I have the SIM in my secondary phone, with Data disabled. But randomly, I see I'm being charged a few paise for a GPRS session. It ate around 3 rupees in 7 days, which is weird. Do you have any suggestions?


wXW3Mfm.png
 
Solution
I almost lost Rs 3 because of this.
Might be an issue with your handset not being able to disable the data connection completely and some apps or the OS itself may be using few KBs in the background.
If you don't need mobile data on that number at all then simply send an SMS to 1925 with the word 'STOP' and the operator will disable data connectivity on your number. Later if you need it again, you can send 'START' to the same number.
I've bought new SIM card last month. Its Written 4G in SIM but network always switches to 2G/3G which is E/H when i force LTE 4G i received network but its not stable. Is it 3G or 4G SIM ? No VoLTE available.
Till next year BSNL network have no stability, now BSNL users facing battery draining issues due to network upgrade of tower by tower.
 
I almost lost Rs 3 because of this.
Might be an issue with your handset not being able to disable the data connection completely and some apps or the OS itself may be using few KBs in the background.
If you don't need mobile data on that number at all then simply send an SMS to 1925 with the word 'STOP' and the operator will disable data connectivity on your number. Later if you need it again, you can send 'START' to the same number.
 
Solution
I had this issue with BSNL many years ago. It is not handset issue. It happens automatically on BSNL SIM numbers. I remember I had found some GPRS disable SMS code which I sent and this was stopped after that.

I had lost good amount of talktime balance (INR 100+) so I even reached out to CC many times and they were not accepting that the GPRS session was not used by me and such charges were levied so the SMS code to disable GPRS completely was a life saver.
 
Back
Top Bottom