Apple Maps News & Updates

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New Maps app is rare Apple goof up

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With a touch of geek whimsy, Google Maps warns anyone who seeks walking directions to Mordor the land of evil in "The Lord of the Rings" to use caution. "One does not simply walk into Mordor," it says. Apple is finding this week that creating an alternative to Google Maps isn't a simple walk, either.
Apple released an update to its iPhone and iPad operating system on Wednesday that replaces Google Maps with Apple's own application. Early upgraders are reporting that the new maps are less detailed, look weird and misplace landmarks. It's shaping up to be a rare setback for Apple.

"It's a complete failure," said Jeffrey Jorgensen. "It's slower, its directions are poorer and its location data doesn't seem to be accurate. All around, it's not quite there yet."

Jorgensen, a user interface designer for a San Francisco based startup, began using Apple Maps months ago, because Apple made it available early to people in its software development program. He said he finds himself relying on Google Maps running on his wife's Android phone instead.

The most hyped feature of the new app is a "Flyby" mode that shows three dimensional renderings of buildings and other features. It presents a convincing depiction of the canyons of Manhattan, but has a hard time rendering bridges and highway overpasses, which tend to look wobbly or partly collapsed.

The Apple app also has a tendency to judge landscape features by their names. For instance, it marks the hulking Madison Square Garden arena in New York as green park space because of the word "Garden" in its name. The TD Garden football stadium in Boston gets the same treatment.

Conversely, Apple Maps marks "Airfield Gardens," a farm and plant nursery in Dublin, Ireland, as an airfield. This prompted the country's Justice Minister, Alan Shatter, to warn pilots on Thursday not to land there.

"Clearly the designation is not only wrong but is dangerously misleading in that it could result in a pilot, unfamiliar with the area, in an emergency situation and without other available information, attempting a landing," he said.

Marcus Thielking, the co-founder of mapping-app developer Skobbler, said the lapses of the Apple app are surprising, particularly since Apple purchases map data from an established provider, Tele Atlas.

"The combination of Apple and TomTom screwing up something like this is very odd. Apple is not the first and only company using Tele Atlas maps," Thielking said.

Tele Atlas is a subsidiary of TomTom, a Dutch maker of navigation devices.

"We launched this new map service knowing it is a major initiative and we are just getting started," said Apple spokeswoman Trudy Muller. The app will work better the more people use it, she said, alluding to fact that users can report errors and omissions from within the app.

Google has been in the mapping game for much longer, giving it the benefit of years of error reports to help shape its maps.

There's been a Google Maps app on the iPhone since it was launched in 2007, but it's always come with the operating system. Now that it's gone from the list of "core" apps, users are finding that it's not available for download either. Google says its goal is to make Maps available, but hasn't said when that will be.

In the meantime, iPhone and iPad owners can access maps.google.com through their browser, said Google spokesman Nate Tyler. The browser version has fewer features but uses a comprehensive mapping database, he said.

Last year, Apple released another software product that many regard as half-baked: the voice-controlled virtual assistant Siri. But Siri's ability to at least sometimes understand spoken queries was something most users hadn't met before, so they forgave its lapses. With Maps, Apple is replacing an app nearly every smartphone user is already familiar with.

User reaction on social media has been fierce. One Twitter user quipped that the lines of people queuing up to buy the iPhone 5 on Friday will be shorter, because the buyers will be misled by the new Maps.

New Maps app is rare Apple goof up | NDTV Gadgets
 
Google says Maps not waiting in wings for iPhone 5

TOKYO (Reuters) - Google Inc has made no move to provide Google Maps for the iPhone 5 after Apple Inc dropped the application in favor of a home-grown but controversial alternative, Google's Executive Chairman Eric Schmidt said.
Apple launched its own mapping service earlier this month when it began providing the highly anticipated update to its mobile software platform iOS 6 and started selling the iPhone 5.
But users have complained that Apple's new map service, based on Dutch navigation equipment and digital map maker TomTom NV's data, contains glaring geographical errors and lacks features that made Google Maps so popular.
"We think it would have been better if they had kept ours. But what do I know?" Schmidt told a small group of reporters in Tokyo. "What were we going to do, force them not to change their mind? It's their call."
Schmidt said Google and Apple were in constant communication "at all kinds of levels." But he said any decision on whether Google Maps would be accepted as an application in the Apple App Store would have to be made by Apple.
"We have not done anything yet," he said.
Google and Apple were close partners with the original iPhone in 2007 and its inclusion of YouTube and Google Maps. But the ties between the two have been strained by the rise of Google's Android mobile operating system, now the world's leading platform for smartphones.
Schmidt said he hoped Google would remain Apple's search partner on the iPhone but said that question was up to Apple.
"I'm not doing any predictions. We want them to be our partner. We welcome that. I'm not going to speculate at all what they're going to do. They can answer that question as they see fit," he said.
Google provides Android free of charge and allows developers to add applications on an open basis, betting that by cultivating a bigger pool of users - now at over 500 million globally - it can make more money by providing search functions and selling advertising.
"Apple is the exception, and the Android system is the common model, which is why our market share is so much higher," Schmidt said, adding that success was often ignored by the media, which he said was "obsessed with Apple's marketing events and Apple's branding."
"That's great for Apple but the numbers are on our side," he said.
At one point, Schmidt, who was in Japan to announce the launch of Google's Nexus tablet here, used the device to show off a new function of Google Maps.
The feature allows users to shift their view of an area by moving the device in the air without touching the screen, similar to the effect of looking around.
"Take that Apple," he said, adding quickly, "That was a joke by the way."

Via Yahoo
 
Google on iOS 6 Maps: 'We Think It Would Have Been Better If They Had Kept Ours'

Google's Eric Schmidt made some comments about iOS Maps to reporters in Tokyo, reports Reuters and Bloomberg. He was there to launch the Nexus 7 tablet.

"We think it would have been better if they had kept ours. But what do I know?" Schmidt told a small group of reporters in Tokyo. "What were we going to do, force them not to change their mind? It's their call."

When questioned about an App Store version of Google Maps for iOS, Schmidt said:

"We haven't done anything yet with Google Maps," Schmidt told reporters in Tokyo today. Apple would "have to approve it. It's their choice," Schmidt said, declining to say if the Mountain View, California-based company submitted an application to Apple for sale through its App Store.

Schmidt was also asked about whether Apple would continue to use Google for search.

"I'm not doing any predictions. We want them to be our partner. We welcome that. I'm not going to speculate at all what they're going to do. They can answer that question as they see fit," he said.

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Google reportedly working on Maps for iOS, but release months away>

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The rumours of Google working on maps app for iOS were further cemented today as The New York Times reported that the search giant is seeking to release the maps iOS app by the end of this year.

This is not the first time that we are hearing about end-of-year timeline, which was also touted in a report by TechCrunch. It is no surprise that Google is developing maps app for iOS devices given that iOS users constituted a large percentage of its mobile maps users before iOS 6 came along and changed all that.

Google's executive chairman Eric Schmidt had earlier quashed the reports suggesting Google had already submitted the maps app for Apple's approval. He stated at the launch of Nexus 7 tablet in Japan that they had not done anything yet and it would depend on Apple to whether accept Google Maps as an app in Apple App Store.

"We think it would have been better if they had kept ours. But what do I know. What were we going to do, force them not to change their mind? It's their call," said Schmidt.

The New York Times points out that one of the reason why Google is a little late in bringing iOS app is that the search giant expected maps to remain on the iPhone for some time, based on the contract between the two companies. According to the report, the contract between Apple and Google still had some time to run, but Apple decided to terminate it prematurely. Hence, the Mountain View based company was caught off guard when Apple decided to launch its own maps apps in iOS 6.

Apple's new maps have been a subject of widespread ridicule, with some dubbing it as a rare Apple goof up. Consumers have already taken to social-networking sites like Twitter to vent out their frustration and disappointment. Google-owned Motorola even started an ad campaign targeting the new Apple iPad, dubbing its users #iLost.

The search company is yet to publicly bring any clarity of mapping situation in iOS 6, with many suggesting that the company might by enjoying all the controversy surrounding maps in new iOS version. But sources suggest that company is scrambling resources to bring out an app as soon as possible.

On the other hand, Apple is also thrown in more force behind its mapping operating after the public outcry and is reportedly hiring former Google Maps staff to work on its maps.

Google reportedly working on Maps for iOS, but release months away | NDTV Gadgets
 
Garmin capitalizes on Apple Maps issues, updates its iOS apps with Google Street View, Transit directions, 3D imagery

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Many of the third-party transit and maps iOS app developers have been updating their apps following the launch of iOS 6 to include integration as a routing service in Apple’s new Maps app. Many have also been hoping to pick up some new users looking for alternatives, as Apple abandons Google’s backend and faces some controversy in the process from users who view the new Maps experience as a downgrade.

One of the big missing features from Apple’s new Maps app is Google’s Street View, a feature it could not provide without help from Google. Today, Garmin, one of the bigger companies developing mapping and navigation apps for iOS devices, updated the majority of its apps with Google’s StreetView feature in addition to other new features that users have been missing from Apple’s Maps app:


Garmin N. America
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Garmin explained users would now get a Google StreetView mode when leaving and arriving to a destination in addition to being able to pan a full-screen 360-dgree view. Support for iOS 6 and iPhone 5, as well as the following features, is included in the updated apps:

- URBAN GUIDANCE considers public transportation options, such as subways, trams, busses and water taxis, when calculating pedestrian routes. You will be guided to a transit stop by foot and you’re able to look up detailed information on what line to take and where to get off. The feature is available through In App Purchase.

- PANORAMA VIEW 3D provides true 3D elevation views obtained from NASA’s height and terrain data enable intuitive orientation and show users what lies ahead. Panorama View 3D is available through In App Purchase.

- GOOGLE STREET VIEW provides users a street-level view of their destination before starting a route and shortly before arriving. Users can also look at a full-screen 360° view to get a better understanding of their destination’s surroundings. The feature is available in cities with Google Street View coverage.

Garmin capitalizes on Apple Maps issues, updates its iOS apps with Google Street View, Transit directions, 3D imagery | 9to5Mac
 
Take A Closer Look At The Icon For Apple's Terrible Maps App

iPhones used to come with Google Maps, but Apple booted Google after the two companies were unable to negotiate a new deal.
The whole thing fell apart over turn-by-turn directions.
The problem for Apple is, everyone (well, almost everyone) hates their maps app.
It's bad at directions, and some of the satellite photos are so distorted they make cities look like they were attacked by the Cloverfield monster.
Given all this, it is pretty funny that, when you take a closer look at the icon Apple has made for its iPhone maps app, you realize that the directions in the app make no sense. They are actually wildly dangerous.

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Read more: Take A Closer Look At The Icon For Apple's Terrible Maps App - Business Insider
 
Apple CEO Apologizes for Maps App

Apple Inc. Chief Executive Tim Cook offered customers a rare apology Friday for the quality of the company's new mapping application, acknowledging the fierce level of criticism from users of the software.

In a letter posted on Apple's website, Mr. Cook suggested customers use competitors's maps software—including the Web version from rival Google Inc.—until Apple could improve its own mapping software. He didn't say when or how that would take place.

The comment comes a week after Apple began selling its new iPhone 5 equipped with the app, replacing Google Maps, which had come standard with previous handsets. Apple's newest mobile operating system, iOS 6 doesn't support Google Maps.

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Apple CEO Tim Cook speaks at Apple's Sept. 12 launch of the iPhone 5.


Tim Cook apologized for the quality of Apple's new iPhone maps application, acknowledging fierce criticism from users. Steven Russolillo reports on Markets Hub.

IPhone users have panned the performace of Apple Maps online, mocking the software for misplaced location markers and bizarre satellite images.

"At Apple, we strive to make world-class products that deliver the best experience possible to our customers," Mr. Cook said. "With the launch of our new Maps last week, we fell short on this commitment."
Mr. Cook added the company is "extremely sorry for the frustration this has caused our customers" and is working to improve the app.

"The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you," Mr. Cook said.

The chief executive also took the unusual step of suggesting users try competing software if they are dissatisfied, pointing to apps from Microsoft Corp.'s Bing, MapQuest and Waze. Customers can also use maps from Google or Nokia Corp. through the Web, he said.

Mr. Cook's comments mark the second high-profile apology in recent years from a company more accustomed to rave reviews. Apple was also forced to defend itself in 2010 after iPhone 4 users complained the smartphone lost reception when held a certain way. Then-Chief Executive Steve Jobs eventually apologized to customers but stopped short of saying that Apple's design choices were to blame.

Apple said it sold more than five million iPhone 5s during its first three days in stores last week, a figure that excludes millions of devices customers ordered online. The company on Friday added 22 markets to the nine selected for launch last week, extending its most aggressive rollout schedule ever.

Apple shares were recently off 1.4% at $671.55 Friday, off from an all-time high of $705.07 reached last week.

Apple CEO Tim Cook Apologizes for Maps App - WSJ.com
 


 
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