Airtel Xstream Fiber Plus Service is Coming Soon

[OnlyTech]

Telecom giant Bharti Airtel is prepping for the launch of Airtel Xstream Fiber Plus according to listings on its website that have gone soon recently. While the finer details of the service is yet to be clear,...

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[Basil]

Terms and conditions on which the customer agrees to avail Airtel Xstream Fiber Plus service of Airtel, provisioning of Airtel equipment and installation thereof for effective receipt and enjoyment of service.

Words and expressions defined here-under shall carry the special meaning ascribed to it, unless the context demands a different construction:

1. Definitions:

1. "Commencement Date" means the date of installation and activation of Airtel Xstream Fiber Plus Device.
2. "Customer" means any person who applies or subscribes to or utilises the Service.
3. "Service" means the Airtel Xstream Fiber Plus service using devices to help extend WiFi coverage within the home. It includes any related software provided by Airtel and downloaded to the Customer's computers or devices, as well as any future versions, improvements, developments, programming fixes, updates and upgrades thereto, and any documentation therefore in any form.
4. "Airtel" means Bharti Airtel Ltd.
5. “Airtel Equipment” means equipment provided by Airtel to the customer as extension of Airtel Xstream Fiber to Customer’s premise and includes the following devices
   - Huawei WA8021V5
   - Linksys Velop Triband

2. The following terms and conditions shall be incorporated by reference:

1. General Terms and Conditions of Service (available at: https://www.Airtel.in/mobile/terms-conditions) ("the General Terms");
2. Specific Terms and Conditions for Airtel Xstream Fiber (available at: https://www.Airtel.in/mobile/terms-conditions); and
3. Specific Terms and Conditions of Airtel Value Added Service (available at: https://www.Airtel.in/mobile/terms-conditions).

3. In the event of any conflict or inconsistency between any provision of these Airtel Xstream Fiber Plus Terms and the General Terms, the former shall prevail.

2: Subscription Fee, Charges and Termination of Service

1. A prevailing subscription fee shall apply. The Subscription Fee includes internet access subscription charges and other fees chargeable by Airtel.
2. Each subscription of the Service is tied to a purchase of a Airtel Xstream Fiber Plus package from Airtel at an amount to be determined by Airtel from time to time. The model of the Airtel Xstream Fiber Plus device being offered will be based on the subscription chosen by the customer. Airtel reserves the right to choose the Airtel Xstream Fiber Plus device model getting bundled with a specific subscription plan. While Airtel will do its best to keep the specifications and its implied functionality to be consistent, the form and model of the Airtel Xstream Fiber Plus device may change from time to time. Additional installation charges apply should Customer require installation assistance on additional devices.
3. Airtel Equipment: Airtel Xstream Fiber Plus device system comes in a unit package of two (2) devices, which will only be offered ensemble. An annual charge for first year applies, post which the customer will have an option to continue with same annual plan or upgrade to another annual plan or move to monthly plans. The installation TAT could take up to 48 hours.
4. If the Customer terminates the subscription prior to two (2) years or downgrades the rental plan within one (1) year of purchase, the customer shall be liable to return the Airtel Equipment. Airtel reserves the right to recover the Airtel Xstream Fiber Plus device immediately and will do so. The Customer agrees to fully cooperate during the entire reverse logistics process.

3. Eligibility for the Service and Registration for the Service

1. The requirements for eligibility for the Service are as follows if customer wishes to purchase Airtel Xstream Fiber Plus Package on an annual recurring charge: (a) Customer must be an Indian citizen or Permanent Resident in India holding a valid identity proof; and (b) Customer must be an existing or new Airtel Xstream Fiber subscriber.
2. The Customer acknowledges and agrees that: (a) The Customer has provided all information Airtel requires in connection with his registration and application for the Service and that all such information, is accurate and complete; and (b) The Customer shall maintain and update the said information promptly so as to ensure its accuracy at all times.

 

[Basil]

New Terms and Conditions​

Words and expressions defined here-under shall carry the special meaning ascribed to it, unless the context demands a different construction:


1. Definitions::

• "Commencement Date" means the date of installation and activation of Airtel Equipment and Service.
• "Customer" means any person who applies for or subscribes to or utilises the Service as per the terms and conditions contained herein.
• "Service" means the Airtel Xstream Fiber Mesh service using Airtel Equipment to help extend WiFi coverage within the home. It includes any related software provided by Airtel and downloaded to the Customer's computers or devices, as well as any future versions, improvements, developments, programming fixes, updates and upgrades thereto, and any documentation therefore in any form
• "Airtel" means Bharti Airtel Limited.
• “Airtel Equipment” means equipment provided by Airtel to the Customer as extension of Airtel Xstream Fiber to Customer’s premises and may include either of the following device(s) - Linksys Velop Triband

2. The following terms and conditions shall be incorporated by reference:

• General Terms and Conditions of Service (available at: https://www.Airtel.in/mobile/terms-conditions) ("the General Terms");
• Specific Terms and Conditions for Airtel Xstream Fiber (available at: https://www.Airtel.in/mobile/terms-conditions); and
• Specific Terms and Conditions of Airtel Value Added Service (available at: https://www.Airtel.in/mobile/terms-conditions).

In the event of any conflict or inconsistency between any provision of these Airtel Xstream Fiber Mesh Terms and the General Terms, the former shall prevail.


3. Subscription Fee, Charges and Termination of Service

• A prevailing subscription fee shall apply. The Subscription Fee includes internet access subscription charges and other fees chargeable by Airtel.
• Each subscription of the Service is tied to a purchase of an Airtel Xstream Fiber Mesh package from Airtel at an amount to be determined by Airtel from time to time. Airtel reserves the right to choose the Airtel Equipment model getting bundled with a specific subscription plan. While Airtel will do its best to keep the specifications and its implied functionality to be consistent, the form and model of the Airtel Equipment may change from time to time. Additional installation charges apply should Customer require installation assistance on additional devices.
• Airtel Equipment comes in a unit package of three (3) devices, which will only be offered ensemble. An annual charge for first year applies, post which the Customer will have an option to continue with same annual plan or upgrade to another annual plan or move to monthly plans. The installation TAT could take up to 48 hours.
• If the Customer terminates the subscription prior to two (2) years or downgrades the rental plan within one (1) year of purchase, the Customer shall be liable to return the Airtel Equipment. Airtel reserves the right to recover the Airtel Equipment immediately and will do so. The Customer agrees to fully cooperate during the entire reverse logistics process.

4. Eligibility for the Service and Registration for the Service

• Customer must be an Indian citizen or Permanent Resident in India holding a valid identity proof.
• The Customer acknowledges and agrees that: (a) The Customer has provided all information Airtel requires in connection with his registration and application for the Service and that all such information, is accurate and complete; and (b) The Customer shall maintain and update the said information promptly so as to ensure its accuracy at all times.

 

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Part II (Words Limit exceeded in above post)

5. License and Restrictions

• The Service is provided to the Customer for the Customer's personal use only, and the Customer shall use the Service solely for lawful purposes. In this respect the Customer may not, without limitation:
  • expose any third party to material which is offensive, harmful to minors, indecent or otherwise objectionable in any way;
  • use the Service to cause or intend to cause embarrassment or distress to, or to threaten, harass or invade the privacy of, any third party; or
  • use any material or content that is subject to any third party proprietary rights, unless you have a license or permission from the owner of such rights.
  • Service shall not be accessed outside the installation address and the installation address shall be only in India.
  • Nothing contained herein shall be deemed to grant the Customer either directly or by implication, any right, by license or otherwise, in respect of any Intellectual Property, including in any software concepts, know-how, processes, development tools, techniques or any other proprietary material or information that it may provide the Customer in the course of provision of Service.
  • The Service is licensed, not sold. The Customer shall not:
  • sell, lease, sublicense, rent, loan, resell or otherwise transfer the Service with or without consideration;
  • reverse engineer, decompile, or disassemble the Service, except to the extent the foregoing restriction is expressly prohibited by applicable law;
  • modify or create derivative works based upon the Service in whole or in part;
  • copy the Service except as expressly permitted herein;
  • permit third parties to benefit from the use or functionality of the Service via a timesharing, service bureau or other arrangement; and
  • remove any proprietary notices or labels on the Service.
• Airtel may need to amend the Service from time to time (including but not limited to introducing new applications and modifying the user interface) without prior notice to the Customer.
• The Customer shall, when required by Airtel or any regulatory authorities assist Airtel and the regulatory authorities in any investigation relating to the Service.
• The Service may be incorporated into, and may itself incorporate, software and other technology owned and controlled by third parties. Any such third party software or technology that is incorporated in the Service falls under the scope of these Airtel Xstream Fiber Mesh Package Terms.

6. Ownership Rights

• Airtel and its suppliers own and retain all right, title and interest in and to the Service, including all copyrights, patents, trade secret rights, trademarks and other intellectual property rights therein. The Customer's possession or use of the Service shall not transfer to the Customer any title to the intellectual property in the Service, and the Customer shall not acquire any rights to the Service except as expressly set forth in these Airtel Xstream Fiber Mesh Package Terms. Any copy of the Service authorized to be made hereunder must contain the same proprietary notices that appear on and in the Service. To the extent the Customer provides any comments or suggestions to Airtel, Airtel shall have the right to retain and use any such comments or suggestions regarding the Service in current or future products or services, without further compensation to the Customer or without the Customer's approval.
• The Airtel Equipment shall remain the sole property of Airtel and must be kept by Customer in good and working condition. Customer confirms that he/she shall return Airtel Equipment to Airtel in working condition on deactivation of Service or termination of Service and or if the Customer chooses to downgrade the plan in the first year of Airtel Xstream Fiber Mesh plan subscription. Airtel may remove and/or take back Airtel Equipment, without any notice, on deactivation of Service or disconnection or termination of relationship or if the Customer chooses to downgrade the plan in the first year of Airtel Xstream Fiber Mesh plan subscription. Customer confirms that he/she shall not acquire any right, title or interest in Airtel Equipment. Customer acknowledges that Airtel Equipment has been provided to him/her for the sole purpose of enjoying the Service. Airtel Equipment shall not be removed from the installation address without the consent of Airtel. Any sign or label or logo or mark signifying Airtel’s ownership of Airtel Equipment shall not be removed.
• Customer undertakes not to hypothecate, transfer or create any charge, lien or any other liability in respect of Airtel Equipment. Customer shall immediately inform Airtel about loss of Airtel Equipment and Airtel may charge the Customer for damages and/or administrative costs for providing replacement Airtel Equipment. Any damage or defect to Airtel Equipment arising out of misuse or intentional damage or accidental damage or Force Majeure event shall be to the Customer account. Airtel does not warrant that Airtel Equipment will be free from all or any defects or faults beyond the period of one year from the date of installation.

7. Warranty and Disclaimer

• The Service is provided "as is" and Airtel makes no warranty as to its use or performance. Except for any warranty, condition, representation or term the extent to which cannot be excluded or limited by applicable law, Airtel, its suppliers, and authorized partners make no warranty, condition, representation, or term (express or implied, whether by statute, common law, custom, usage or otherwise) as to any matter including, without limitation, non-infringement of third party rights, merchantability, satisfactory quality, integration, or fitness for a particular purpose. Airtel does not warrant that the Service will satisfy the Customer's requirements or that the Service will be uninterrupted or error-free or that defects in the Service will be corrected or that the Service will not damage or interfere with other services or features of any device or equipment used by the Customer for the Service.
• In the event of physical damage to the device, Airtel and its service partners reserve the right to decide if the product is eligible for the warranty. In case of failure of warranty, the Customer may not be provided with any Service.
• The network coverage of the devices is subject to a number of factors including but not limited to the type of house, layout of house or number of walls, construction materials and various others local factors. Under conducive conditions, the Airtel Equipment(s) may cover the area as under: - Linksys Velop Triband – 3500 sq ft.

 

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Part III

8. Limitation of Liability

• The Customer acknowledges and accepts that Airtel:
  • expressly excludes any guarantee, representation, warranty, condition, term or undertaking of any kind, express or implied, statutory or otherwise or any representations or warranties arising from usage or custom or trade or by operation of law, including (without limitation) as to the sequence, originality, correctness, completeness, accuracy, timelines, completeness, currency, non-infringement, merchantability or fitness for any particular purpose in relation to the Service;
  • shall not be liable to the Customer for any loss, liability, costs, damage, claim or compensation whatsoever (whether direct, indirect or consequential) in respect of any matter of whatever nature and howsoever arising (whether in tort, negligence or otherwise) in connection with the provision and/or use of the Service; and
  • to the fullest extent permitted by law exclude all warranties, rights and remedies (including warranties implied by statute or otherwise) that the Customer would otherwise be entitled to by law.

9. Force Majeure

Airtel shall not be liable for any failure to perform its obligations delineated herein, where such failure is because of reasons beyond the control of Airtel, which may include but not limited to Acts of Nature(including fire, flood, earthquake, storm, hurricane or other natural disasters), theft, robbery, war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity [or telephone service], rainfall, failure of communications, failure of equipment, transmission loss or fault due to atmospheric conditions (including geographic, topographical, hydrological or environmental etc.). Customer confirms and acknowledges that during any of the events mentioned in this clause, Airtel will be excused from providing Service to the Customer and Customer shall not claim performance of any of the obligations which may remain suspended during the continuance of such Force


10. Choice of Law

The terms and conditions shall be governed by the laws of India.


11. General

• These Airtel Xstream Fiber Mesh Package Terms set forth all rights for the Customer in relation to use of the Service and contains the entire agreement between the parties. These Airtel Xstream Fiber Mesh Package Terms supersedes any other communications, representations or advertising relating to the Service.
• No provision hereof shall be deemed waived unless such waiver shall be in writing and signed by Airtel. If any provision of these Airtel Xstream Fiber Mesh Package Terms is held invalid, the remainder of these Airtel Xstream Fiber Mesh Package Terms shall continue in full
• Airtel reserves the right to alter, modify, add to or otherwise vary these Terms from time to time in such manner as Airtel deems appropriate. The Customer shall be bound by the terms and conditions so amended. In any event, if the Customer continues to use the Service after such amendment, the Customer shall be deemed to have accepted the amendments.
• Airtel reserves the right to update the FAQs without prior notice. All information is correct at the point of publication.